Learning & Development Manager at Fairmont Hotels & Resorts

Learning & Development Manager

To provide training and development support for staff in the Hotel through researching, developing, implementing, administering and evaluating employee training and development activities. 

What is in it for you:

1. Be part of a unique resort
2. Take advantage of opportunities to be recognized for your professional contributions
3. Employee benefit card offering discounted rates in Accor worldwide
4. Learning programs through our academies
5. Opportunity to develop your talent and grow within your property and across the world
6. Ability to make a difference through our Corporate Social Responsibility activities like Planet 21

What you will be doing:

1. Assist  Director Talent & Culture in the creation, implementation and facilitation of the Hotel Training Plan and budget that is aligned with the hotel’s goals and strategic plan
2. Conduct annual training needs analysis and coordinates with department managers to help identify training opportunities for their team members
3. Initiate, coordinate, deliver and follow-up on all training activities within the hotel
4. Actively initiate relationships and partnerships with industry associations, external training companies and academic counsels related to the hospitality industry
5. Update and maintain accurate records of training activities and participant information
6. Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized
7. Develop and manage a central internal resource library of videos/books/magazines that can be utilized by all employees
8. Share responsibilities for the integration and orientation process of new hires
9. Assist with the implementation of new policies, procedures, and standards
10. Prepare and submit training reports 

Your experience and skills include:

1. Bachelor’s Degree in Human Resources Management / Hotel Management
2. Minimum 3 years of experience as L&D Manager
3. Excellent reading, writing and oral proficiency in the English language
4. Proficient in MS Excel, Word, & PowerPoint