Learning Specialist at International Rescue Committee

Job Overview 

• As part of IRC Technical Assistance model, the department identified the need for articulated process, tools and hands on support to advance our objective of ensuring that Technical Advisors (TAs) have the knowledge they need to deliver high quality services to country programs and the organization as well as benefit from development opportunities. The Learning Specialist will develop global resources for TAs onboarding, orientation, on the job continuous learning and facilitate roll out of learning programs. The primary responsibility will be to develop, curate and roll out a suite of onboarding and on the job learning material. This will include e-learning as well as developing and conducting in-person and virtual learning events. The initial assignment length is 24 months, with possible extension based on available fundings. 

Major Responsibilities

• Work with collaborators in various teams to identify TAs learning needs on key processes and tools relevant to their function on a continuing basis.
• Advise on learning pathways for TAs orientation and continuous learning 
• Work with and advise subject matter experts to design & deliver social and self-directed learning products in multiple formats (audio, video, written documentation, peers exchange, Training of Trainers) & languages, to address those needs. That includes modules for in person and e-learning, as well as curating existing content.
• Ensure all information and resources are available on the intranet and shared through existing communication channels. That includes developing & maintaining spaces on IRC intranet, a catalogue of learning resources alongside a calendar of learning events.
• Supervise learning activities, including collecting feedback for improvement and generating reports as needed.
• Propose and lead a process for updating the TAs learning model based on users’ feedback. Advise on recommended model. 
• Develop workplan to advance established goals & priorities.
• Ensure translation of learning material & events in official IRC language as minimum (English, French, Arabic, Spanish)
• Stay up to date on training and instructional design trends. 

Job Requirements:

• Work experience: 5 years of professional experience in a field relevant to IRC’s work.

Demonstrated Skills and Competencies:

• Excellent understanding of adult learning including proven track record to design e-trainings.
• Experience in running virtual meetings and navigate collaborative technology applications.
• Excellent communications and ability to develop simple, practical, accessible learning material.
• Excellent project management skills, including organization and attention to detail.
• Highly enthusiastic, collaborative, and pro-active colleague with talent for teaming with cross-functional groups.
• Excellent communication and social skills, including the ability to optimally manage a variety of multi-level relationships in a multicultural environment & ability to collaborate equally effectively with colleagues in ‘remote’ and diverse teams.
• Experience in working efficiently and accurately in a fast-paced, demanding environment, including ability to meet unexpected demands.
• Demonstrated ability to work in a team environment or independently.
• Proficiency in MS Word, Excel, PowerPoint, and Outlook.
• Dedication to IRC values of Equality, Service, Integrity and Accountability and a strong passion for our mission.
• Dedication to learning and continuous improvement.

Prefered Experience and Skills:

• BA’s degree valued but not required
• Multimedia and basic graphic design 
• Ability to travel internationally 
• Long-term career interest in nonprofit 
• Previous experience with an INGO
• Strong familiarity with IRC processes a plus
• The ability to work (read and write) in French, Arabic, or Spanish strongly preferred

Working Environment:  

• Standard office working environment
• Some international travel as needed (possible but not guaranteed in this role)
• This role may require working remotely full or part time.