Manager, Business Development and Operations, Outreach Administration Office at Aga Khan University Hospital

Key Responsibilities

• Plan, organize, control, and lead the operations of Outreach Centers (OC) on a day-to-day basis.
• Contribute to short and long-term organizational planning and strategy as a member of the management team.
• Participate in the preparation of Standard Policies and Procedures for OC in collaboration with all clinical, diagnostic and support service departments practicing at OC.
• Determine staffing requirements, interview, hire and train new employees, or oversee these personnel processes.
•  Manage and increase the effectiveness and efficiency of Support Services for effective delivery of services.
•  Participate in implementation of the marketing initiatives in coordination with the Marketing Department and the relevant Aga Khan University Hospital (AKUH) Departments to achieve the objective.
• Prepare operational performance reports to enable evaluation of the performance of Outreach Centers.
• Update and revise SOPs to effectively carry out the goals and objective of Outreach Services.
•  Assist in preparation of both operating and capital budgets based on approved goals and objectives of AKUH Outreach Services.
•  Plan and coordinate the development and implementation of new OC by working with COO and Operations Management.
•  Visit all the Centres to evaluate the performance of the staff as per all the applicable policies and procedures and submit a report for every quarter.

 Requirements

•  Minimum of Masters degree in Management /Business Administration /Finance or equivalent
• 5 or more years’ experience in a similar position, preferably in a healthcare institution 
•  Demonstrated understanding of development, training, and proposal skills
• Proficiency in computer applications coupled with strong business acumen, presentation, and negotiation skills.
•  Demonstrated analytical, interpersonal and communication skills.
•  Flexibility as the position requires extensive travel.