Managing Director - Equity Afia at Equity Bank Kenya

Description

• The Equity Afia Managing Director will be responsible for the overall performance of Equity Afia Franchised clinics and will be charged with providing operational leadership to realize growth and sustainability of the clinics.

Key Responsibilities

• Formulate Equity Afia expansion strategy to meet EQA’s access aspirations.
• Execute the Equity Afia brand standards delivery to ensure quality and affordability.
• Execute revenue generation and cost reduction strategies including central procurement.
• Drive business development and marketing strategies and activity and leading the implementation of Equity Afia’s marketing plans and activities for overall business growth.
• Provide strategic leadership and direction to the management team so as to ensure delivery of corporate objectives.
• Act as an escalation point for all operational issues and take suitable action by interfacing with the concerned stakeholders to obtain timely resolutions.
• Relationship building and management of various stakeholders and partners including EGF, EBKL, Franchisees, Corporate and individual clients and other key stakeholders.
• Monitor the existing business portfolio and new accounts performance.
• Identifying, implementing and benchmarking best practices in health sector business management.

Key Deliverables:

• Stewardship for Equity Afia quality of care, affordability and access initiatives.
• Strengthening and safeguarding operational management, financial sustainability and scalability of Equity Afia clinics.
• Growing the market share, brand growth & visibility.
• Leadership in business development & expansion strategy.
• Risk mitigation and management
• Culture, reporting, Corporate Governance – Developing, recommending, and fostering the values, culture, and philosophy of Equity Afia & Equity Group Foundation
• Relationship Management - Representing Equity Afia externally to customers, community, media, other organizations and all key stakeholders.
• Regulatory & Compliance – Facilitating strict compliance to statutory & regulatory norms of process/operational adherence.
• Exceptional Customer Experience

 
Qualifications
 
Academic & Professional Qualifications & Skills

• MBA, MPH, M.Sc., PhD in Healthcare/ Business Management field.
• Bachelor’s degree in Health, Business Studies, Commerce, Marketing, Communications, Economics & related fields
• A track record of high performance in health sector.
• Commitment to results, business savvy, leading change, and motivating.

Relevant Experience

• At least Eight (8) years leading a high performing company preferably providing retail outpatient care or healthcare services.
• High level commercial experience, exposure and hands on skill
• Possess strong business development competency & experience, with strong commercial understanding, proven leadership skills.
• Excellent team leadership & interpersonal skills
• Possess the ability to build personal relationships with key business stakeholders and have distinguished hands-on operational skills.

Desired Competencies

• Commitment to results: The MD is a systems thinker who is customer focused and goal driven.  The desirable candidate is action oriented and innovative & translates broad EQA goals into achievable steps. S/he anticipates and solves problems and takes advantage of opportunities, is a self-starter and team player.
• Business savvy: As team leader of a network of franchised clinics, this position requires an individual with knowledge of and experience in hands on management and administration. The position requires demonstrated experience in integrating and coordinating diverse areas of management and interests. Strengths, knowledge & understanding of the following areas is required: human services, finance, and personnel; oral and written presentation & communication; planning and evaluation; and governance. A high level of personal skills is required to make formal, persuasive presentations to groups and to deal effectively with all stakeholders.
• Leading change: The MD possesses the skills and implements the functions of a leader. S/he shares Equity Afia Equity Group Foundation values, mission, and vision. S/he consistently displays integrity, models behavior, develops people, and builds teams. This individual deals effectively with demanding situations and designs and implements interventions to ensure seamless operations & growth.
• Motivating: The MD manages continuity, change and transition. This individual knows how to influence and enable others. S/he addresses the impact of attitude and action on EQA operation & its key stakeholders.

Other Desirable Experience / Competencies

• Adaptive thinking and a strong, critical mindset.
• Strong business acumen and presentation skills.
• Forward-thinking, swift & methodical execution and adaptable to dynamic situations.
• Deep understanding of innovation models and applicability in health sector business.
• Experience/ understanding of leading social change with a track record of balancing commercial outcomes with social imperatives.
• Demonstrated capability leading multi-disciplinary teams.
• Executive presence and experience managing effective high-level relationships.
• Methodical thinker with strong people management/team development skills
• Project Execution: Ability to plan for, manage, and successfully complete multiple complex projects simultaneously and in budget.
• Developing & Leveraging Relationships: A track record of building trust and sustaining excellent internal and external relationships
• Capacity to work under pressure and manage personal stress levels.
• Creative, open-minded, flexible, self-learner.