Medical Services Lead at Tenwek Hospital

Key Responsibilities/ Duties / Tasks

• Identify and facilitate development and implementation of healthcare services and programs that meet the needs of the community and align with the Hospitals strategic goals.
• Collaboratively participate in long term strategic planning for medical services to enhance the hospitals growth and sustainability.
• Develop and implement clinical protocols, pathways and policies to enhance patient outcomes and operational efficiency.
• Responsible for Quality Assurance and Improvement through monitoring and evaluation of key quality metrics to indicate performance as well as leading initiatives for continuous quality improvement in quality of patient care and patient safety.
• Lead in conducting morbidity and mortality reviews, root cause analysis and performance improvement plans to facilitate continuous Improvement:
• Ensuring all clinical and nursing operations are in compliance with the relevant healthcare regulations and standards.
• Provide administrative oversight for budget management and resource allocation to ensure optimal utilization and efficiency.
• Ensure that accurate and complete medical records are maintained, complying with legal and hospital requirements.
• Engage with the community to promote public health initiatives, education and preventive care programs whether regular, ad hoc and emergency.
• Communicate effectively with internal and external stakeholders, including patients, families, staff and the broader community.
• Oversee risk management programs to programs to identify and mitigate potential legal and clinical risks.
• Oversee the implementation and utilization of health information systems (e.g Electronic Health Records) to improve patient care and operational efficiency.
• Foster effective collaboration between medical units and other organizational units to ensure cohesive and integrated patient care.
• Develop and maintain partnerships with other healthcare providers, academic institutions and professional organizations to enhance service offering and professional development opportunities.
• Facilitate implementation of the work plans for the following corporate initiatives in the Directorate: Nursing, Medical, Medical Education and others relevant sections.
• Oversee the Development and implementation of the several works plans and budget that report directly to Medical services.
• Perform other duties as might be assigned relevant to the role from time to time.

Role makes:

• Managerial decisions – on day-to-day planning and use of resources
• Analytical decisions - reviewing and interpreting data and information and options to inform decision-making and the execution of responsibilities
• Operational decisions – for day-to-day work tasks
• Job Competencies (Skills Job Knowledge, Experience and Attributes).

Academic qualifications

• A bachelor’s degree in healthcare administration, Nursing, Medicine, or a related field. A master’s degree in healthcare administration (MHA), Public Health (MPH), Business Administration (MBA), or a related clinical field is preferred.

Professional Qualifications (Special training or Professional certification).

• Relevant certifications such as those offered by the Kenya Medical Association (KMA), Nursing Council of Kenya (NCK), or Pharmacy and Poisons Board (PPB).
• Clinical certifications in relevant fields (e.g., Registered Nurse, Pharmacist, Medical Officer) are beneficial.