Merchandiser Intern - Networking & Telephony Products at ShopIt Store

JOB REQUIREMENTS

• Frequent engagement with and complete understanding of the mechanics/utilization/specifications of Networking & Telephony Products/equipment as showcased on our e-store, https://shopit.co.ke/
• Merchandising lead on identifying, assessing, and uploading Networking & Telephony Products to our website.
• Up-to-date on trends and market analysis on Networking & Telephony Products.
• Ensure effective merchandising and cataloging of Networking & Telephony Products.
• Offer technical customer support in Networking & Telephony Products.
• Identifying reasons and ways to revitalize or remove dormant Networking & Telephony Products.
• Working with other Merchandisers in the team and the customer service team to ensure customer satisfaction.

REQUIREMENTS

• Diploma in Information Technology, Computer Science, Computer Networks and Security, ICT, Business Administration, Supply Chain, Marketing, or a related field.
• Preferable, experience in technical product(s) merchandising, technical customer service and sales with Networking & Telephony Products.
• Proficient in all Microsoft Office applications.
• Strong communication, management, and decision-making skills.
• Excellent analytical, problem-solving, and organizational skills.
• Strong customer service and customer care skills
• Experience in IT, Retail, or e-Business industry is a plus.
• Demonstrated ability to work collaboratively in a fast-paced team environment and proactively influence others.
• Passion/Interest in Networking and Telephony products and Equipment.
• Must have in-depth understanding of the specifications and utilization of a large range of Networking & Telephony Products.