Monitoring, Evaluation, Research and Learning (MERL) Officer at Akili Dada

Deliverables

• Spearhead the creation and development of a MERL department in alignment with Akili Dada’s 2024-2028 strategic plan. This will involve addressing both institutional needs and programmatic efforts, ensuring the department supports the organization’s long-term goals and operational demands.
• Conduct a thorough assessment of the current MERL system to identify areas for improvement. Implement necessary enhancements to ensure the system meets the evolving needs of the organization, providing robust support for data management and program evaluation.
• Champion the use of Salesforce as the central database solution for the organization. This will include ensuring that all data management processes are streamlined, effective, and aligned with best practices.
• Work closely with various teams within the organization to document and amplify the impact of Akili Dada’s work. This will involve gathering and organizing evidence, creating compelling narratives, and leveraging data to highlight the organization’s achievements.
• Collect and organize evidence from both internal and external sources to support a data-driven, evidence-based approach and use this information to develop compelling investment cases that attract and engage potential donors and stakeholders.
• Act as the primary administrator for the MERL system, providing technical training and support to staff, ensuring that all users are proficient in using the system and adhering to best practices for data entry and management.
• Manage the entire data lifecycle, from collection and collation to storage, analysis, and reporting. Ensure that all data is of high quality, audit-ready, and accessible for reporting and decision-making purposes.
• Develop and maintain a comprehensive MERL framework and Monitoring, Evaluation, and Learning (MEL) plans in line with AD policy and guidelines. This will include regularly reviewing and updating these plans to ensure they remain relevant and effective.
• Provide ongoing training to staff and partners in monitoring and evaluation procedures, data collection tools, best data management practices, and the use of the M&E System (Salesforce). Ensure that all stakeholders are equipped with the knowledge and skills needed to effectively contribute to the MERL process.
• Perform regular data quality assessments to identify and address any issues related to data accuracy, completeness, and reliability. Implement improvements to enhance data quality and program accountability.
• Ensure that the institutional Monitoring and Evaluation (M&E) System is continuously updated and maintained, including keeping accurate, timely electronic files that are easily accessible and retrievable.
• Oversee the analysis of data and the writing and review of results and learning sections of program reports. Ensure that all reports comply with internal data quality requirements and are submitted promptly.
• Assist the program team in routinely reviewing and interpreting data for learning and adaptation and share findings in a meaningful way that supports continuous improvement and informed decision-making.
• Integrate MERL components into concept notes, proposals, and reports to support resource mobilization efforts. Ensure that all submissions are data-driven and evidence-based, enhancing their credibility and impact.
• Ensure that all program data, documentation, and records are archived in accordance with donor and AD policy. This includes maintaining organized and accessible records that support transparency and accountability.
• Undertake additional tasks and responsibilities as assigned by the organization. This may include special projects, ad hoc assignments, and other duties that support the overall mission and objectives of Akili Dada.

Qualifications

• Bachelor’s degree in social science, International Development, Public Health, Evaluation, Statistics, or Economics.
• Minimum of three years of progressively responsible experience in designing, managing, and implementing results-based MERL activities, including results framework design, MEL planning and system development, work plan and indicator formulation, and program monitoring for large donor-funded organizations.

Skills and abilities

• Experience in management of online M&E Systems i.e. required knowledge of CRM Software particularly Salesforce is an added advantage;
• Relevant technical skills to analyse quantitative and qualitative data,
• Exceptional organizational skills,
• Excellent oral and written communication skills in English and Kiswahili.
• Strong commitment to using data and learning to enhance program performance.
• Experience conducting project, program, or institutional evaluation.
• Ability to perform under pressure and meet tight deadlines.
• Excellent facilitation, presentation, and training skills.
• Great interpersonal skills, enthusiastic, and energetic disposition.
• Extensive knowledge and experience in reporting procedures, best practices, guidelines, and tools for monitoring, evaluation, and learning, including impact evaluation.
• Demonstrated supervisory skills and ability to work with a team.
• Proficient in Microsoft Office programs such as Excel, Word, PowerPoint, and ability to use various commercially available statistical analysis software programs is an added advantage.