Operation Specialist at Q-Sourcing Servtec Group

Key Duties and Responsibilities

• Point of contact for employees related to leave, medical insurance, shares, and related topics.
• Maintain and update employee records and HR databases on HR share point.
• Retrieve all employees’ files (contracts, documents from local finance) and organize the data on shared folder.
• Coordinate the onboarding & Offboarding process, including preparing onboarding materials, following steps, and ensuring completion of required paperwork.
• Update and maintain SAP HRP with changes.
• Coordinate on payroll process by collecting and verifying information. Be the contact person between HR BP, Payroll outsourcing agency and finance.
• Maintain accurate records of employee benefits and assist with annual benefits enrollment.
• Assist towards publishing HR policy handbook as per local employment rules.
• Assist in organizing engagement activities- employee events, training sessions, and other HR initiatives.
• Manage employee shares locally- Selling shares, downloading share reports and coordinating between finance and employees.
• Any other HR project cascaded from time to time.
• Office Administration – Office facility management

Knowledge and Experience Requirements (Qualifications)

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 2-3 years of experience in an HR administrative role across in MNCs.
• Excellent organizational and time management skills.
• Strong communication and interpersonal abilities.
• Proficiency in MS Office (Word, Excel, PowerPoint) and SAP
• HRP knowledge is a plus.
• Attention to detail and ability to handle sensitive information confidentially.
• Understanding of HR practices and labor laws.
• Familiarity with payroll and benefits administration.