Operations Supervisor at Corporate Staffing

Responsibilities:

• Carry out regular patrols of the estate while readily liaising with security guards and the MGRA administration office in the estate. 
• Ensure all security guards are at their stations on time, properly attired and are carrying out their duties according to SLA with MGRA. 
• Ensure all assets owned by MGRA including street lights, cabro and other associated infrastructure are well maintained and any damage either by residents or otherwise are well noted and recorded to ensure replacement or repair by damaging parties. 
• Ensure that the estate is a safe and non-threatening environment for all residents/visitors. 
• Ensure all construction in the estate adheres to set timelines and ongoing construction is done in a manner that conforms with MGRA policies. 
• Ensure all incidents are managed in accordance with MGRA policies and procedures, ensuring records and logs of all non-conformances and emergencies. 
• Ensure any issues, emergencies and or unsecure areas of the estate are reported to the MGRA office administrator immediately and action taken to resolve any outstanding issues. 
• Undertake continuous surveillance and immediately report on any out of ordinary activities within the estate. 
• Undertake any other reasonable duties as required to meet the needs of the Estate Management. 
• Support the security guard supervisor in conducting regular audits as required. 
• Ensure adherence to the MGRA environmental policy. 
• Continuously look for opportunities to be of assistance to visitors at the estate, proactively offering assistance wherever opportunities arise. 
• Be professional, pleasant, friendly, courteous, and helpful always whilst carrying out assigned duties.

Qualifications:

• Bachelor’s degree or a diploma in a related field.
• Proven experience in property management, facilities management, or a related operational role.
• Strong leadership and team management skills.
• Excellent communication and organizational skills.
• Ability to multitask and prioritize in a fast-paced environment.