People, Culture & Safeguarding Officer at African Women’s Development and Communication Network

People, Culture & Safeguarding Officer- Ref: FNT/EOI/04/2024

Main Responsibilities / Job Summary (Primary deliverables of role and its scope)

• In collaboration with respective Heads of Departments (HoDs), the Executive Director and staff:

Strategic and Operations of Human Resources

• Support the development, review and implementation of Human Resource plans, policies and procedures and systems aligned to the operations, Supporting compliance and dissemination of the policies.
• Culture and values: Promoting practices that deepens understanding of organisational culture and the importance of values and principles as the overarching framework that determines how FEMNET work.
• Support the efforts for nurturing, empowering and motivating work environment consistent with FEMNET values and
• In liaison with line managers, support the identification of human resource Human Resources to provide organisational solutions for attainment of organisational strategy and
• Lead in the dissemination and communication of; HR Policies and Procedures, Safeguarding and Anti-sexual Harassment, Code of Conduct and other HR related Policies; monitor and report on their
• Change Management:   Support   change   management   processes   for      Ensure effective communication to all through the implementation of the changes.

Human Resources Planning, Recruitment and Contract Management

• Implement recruitment plans in liaison with Heads of
• Coordinate identification of relevant recruitment agencies to source candidates; administer selection
• Advise on fair and reasonable staff
• Lead staff induction and orientation process- to equip newly recruited with organisational and job information, as well as policies and procedures; and facilitate
• Advise and contribute to budgeting for the Human Resources needs of the organisation and provide monthly updates and
• Contract Management – Procurement and contracting, disseminating contracts to, fixed term contract staff, consultants and services providers.

Performance Management and Accountability

• Lead and ensure execution of performance management process and support implementation including follow up appraisal actions, using such processes to improve staff learning across all
• Support capacity building of personnel in effective application of performance management
• Coordinate probationary appraisals and PIPs

Talent Development, Learning and Training

• Facilitate development and implementation and review of skills/ capacity development and learning
• Monitor and maintain up to date records on staff training and costs

Compensation and Benefits

• Support and coordinate periodic external compensation and benefits benchmarking and internal job evaluations to ensure market competitiveness and internal equity.
• Coordinate development, review, and management of the medical scheme in accordance with policy including negotiation of premiums, benefits, and contracting of service
• Contribute to management of the Provident Fund Scheme including timely communication to the fund administrators on membership updates, disseminations and explanations of members statements and payment of
• Manage the insurance policies (Group Life, Personal accident/WIBA, Employer liability) including negotiation of benefits and premiums, renewals, and
• Seek out wellness programs that can be incorporated into staff wellbeing including management of the welfare fund and related

Staff Engagement and Communication

• Advise and support capacity building of line managers on people management and staff
• Provide confidential staff counselling and referral where
• Promote practices that deepen understanding of organisational culture and values; nurture a motivating work environment consistent with FEMNET values, and staff wellbeing.
• Liaise with various offices for staff Event Planning and Co-ordination including staff retreats, staff wellbeing programmes

Human Resources Administrative Support and Reporting

• Liaise with various functions to provide necessary Human Resources support and solutions that lead to efficient execution of Human Resources internal processes.
• Execute in a seamless and timely manner all Human Resources related requests and employment requirements.
• Record Management – Maintain an effective human resources database and ensure that adequate personnel records are kept and updated in a timely manner.
• Manage vacation and sick leaves and communicating the same to staff and line managers.
• Advise Finance department on changes and staff relating to payroll, separations, re-assignment, promotions, demotions, or any changes affecting salaries and implementation of statutory regulations on Human Resources.
• Advise the management on related HR compliance issues.

Safeguarding

• Support the implementation of the FEMNET’s Safeguarding Policy and associated protocols.
• Deliver FEMNET’S mandatory training workshops to volunteers, employees, consultants, partners and vendors. Deliver on-going refresher training and induction as appropriate.
• Follow up with staff, volunteers, and other stakeholders to ensure compliance with safeguarding and child protection protocols.
• Undertake or coordinate safeguarding investigations sometimes in challenging environments and to rigorous timescales/ standards, in coordination with the Safeguarding Committee.
• Follow up on reported concerns as per the required standards.
• Respond to and provide timely support to Programme staff during safeguarding incidents.
• Take a lead role in raising awareness about the organization’s safeguarding/PSEAH measures including the Code of Conduct.
• Receiving and processing safeguarding concerns and complaints, maintaining effective record-keeping, and facilitating the investigation and case management procedures.
• Work with managers to support staff / supervisees in setting safeguarding objectives on annual performance appraisals.
• Network with safeguarding/PSEAH of similar organizations through participation in relevant forums (meetings and working groups).

Education and Experience

• At least a degree in Human Resource Management, Business Administration, or related field from a recognised university.
• Postgraduate qualification in Human Resources Management will be an added advantage.
• Professional Human Resources qualification and certifications e.g. CHRM, SHRM, etc.
• At least 5 years’ experience as HR Generalist in a non-for-profit organisation
• Policy Development, interpretation and implementation of HR and Administrative Policies and Procedures.
• Managing staff learning, training and development.
• Benefits management and administration.
• People management, and counselling skills.
• Demonstrable experience in Handling disciplinary processes.
• Labour/ legal knowledge /experience and understanding especially Kenyan labour laws; and able to engage in countries where FEMNET may have a staff
• Knowledge and experience of change management is an added advantage
• Strong understanding of and commitment to preventing sexual harassment, exploitation & abuse, and of Child Safeguarding issues.

Knowledge and skills – Technical

• Strong Human Resources and people management skills as well as counselling skills
• Exceptional knowledge and understanding of labour laws and employee relations practices
• Analytical, critical thinking, logical and systematic in approaching issues, considering alternatives, and making decisions
• Excellent communication (orals and written), negotiation, interpersonal skills and relationship building kills.
• Hands on with personal drive and ability to respond to issues efficiently
• IT skills and HR Information Systems (HRIS)
• Public speaking and presentation skills
• General HR skills across the HR value chain