Pool Attendant (Pre-Opening) at Accor

Job Description

• Safety Oversight: Ensure the safety and well-being of hotel guests by monitoring the pool area. Enforce pool rules and regulations to prevent accidents and maintain order.
• Guest Assistance: Provide assistance to guests with inquiries, towel service, and seating arrangements. Offer guidance on pool facilities, activities, and amenities.
• Cleanliness Maintenance: Keep the pool area clean, organized, and visually appealing. Perform regular inspections to identify and promptly address cleanliness or maintenance issues.
• Pool Maintenance Support: Assist in conducting routine checks of pool equipment and facilities. Promptly report any maintenance needs to ensure proper functioning and guest satisfaction.
• Water Quality Monitoring: Conduct regular tests of pool water quality. Take appropriate actions to maintain proper chemical balance, clarity, and hygiene standards.
• Emergency Response: Respond promptly to emergencies such as accidents or injuries. Provide assistance and administer basic first aid as required, ensuring guest safety and comfort.
• Enhanced Guest Experience: Interact with guests in a courteous, professional, and friendly manner. Anticipate their needs and provide exceptional service to enhance their overall experience.
• Compliance Adherence: Ensure compliance with all safety, sanitation, and operational standards. Follow hotel policies, procedures, and protocols diligently at all times.
• Team Collaboration: Work collaboratively with other pool attendants and hotel staff members. Communicate effectively to coordinate tasks, responsibilities, and guest service efforts.

Qualifications

• At least a High School Diploma 
• A certificate in health and safety would be desirable 
• Previous experience in a similar role within the hospitality industry preferred.
• Strong communication skills and a customer-centric approach to service delivery.
• Ability to thrive in a fast-paced and dynamic hotel environment.
• Attention to detail, organizational skills, and a proactive attitude towards cleanliness and maintenance.
• Basic knowledge of pool maintenance practices and safety procedures is advantageous.
• Certification in CPR and First Aid is desirable.
• Flexibility to work various shifts, including weekends, evenings, and holidays, as per operational requirements.