Program Manager- Alumni Networks at Equity Bank Kenya

Job Purpose:

The Education and Leadership Development Pillar of the Equity Group Foundation (EGF) has been steadfast in its mission to provide educational opportunities to disadvantaged youth. Collaborating with partners such as the Mastercard Foundation and other development partners, initiatives like the Wings to Fly and Elimu scholarship programs have empowered over 60,000 beneficiaries with access to secondary school education, mentorship, leadership development, and comprehensive support. Upon completing secondary school, scholars seamlessly transition to the Equity Leaders Program (ELP), which continues to engage with them during their tenure at local and international universities and Technical, Vocational and Education Training (TVET) institutions. The ELP enriches scholars with professional development opportunities, including academic vitality, innovation, and entrepreneurship training, positioning them for success in the workforce upon graduation. 

As the EGF expands its footprint, the role of the Program Manager - Alumni Networks emerges as pivotal in bridging the gap between alumni scholars and the organization. This role focuses on strategically engaging ELP alumni to boost collaboration, professional growth, and leverage alumni expertise and networks, thereby enhancing stakeholder relationships and maximizing the impact of Equity's transformative educational initiatives for sustained success. 

Key Deliverables:

Alumni Outreach & Engagement  

• Responsible for developing a robust alumni engagement strategy.
• Strategically engage ELP alumni through interest hubs, County hubs, and specialized communities to enhance collaboration, active engagement, and professional development.
• Responsible for driving alumni engagement by creating value for alumni at all levels, including an alumni recognition program, lifelong learning opportunities or professional certification programs.
• Develop and implement alumni mentorship programs to facilitate personal and professional development for current scholars.
• Moderate the membership and participation of alumni in alumni Social Media pages including Facebook, WhatsApp Groups, LinkedIn, Instagram etc.
• Create and curating of content for the different social media pages and utilizing the social media analytics to track engagement metrics and optimize content strategy to increase alumni participation and interaction.
• Encourage alumni to share success stories, testimonials, or professional achievements on social media platforms to showcase the impact of the program and inspire current scholars. 

Alumni Relations and Events Management 

• Organize alumni - led workshops or seminars on topics of interest, such as entrepreneurship, leadership, or industry-specific trends.
• Create online forums or discussion forums for alumni to connect and collaborate on projects or initiatives related to their areas of expertise.
• Responsible for planning and delivery of all alumni program and events such as reunions and networking events.
• Develop and distribute alumni newsletters or publications to keep alumni informed about relevant opportunities, events, and achievements within the alumni community and the organization.
• Assist alumni in becoming Brand Ambassadors for the program. 

Alumni Office Administration 

• Act as a liaison between the Alumni Scholars Network and Equity Group Holdings Plc.
• Manage the Alumni Management System and use database insights to tailor communication strategies and engagement activities to alumni preferences and interests.
• Implement feedback systems to collect input on program impact and alumni needs.
• Ensure alumni programs comply with funding requirements to achieve the intended results.
• Manage risks associated with engaging alumni to enhance brand reputation. 

ELP Transitions Support 

• Provide linkages that enable the smooth transition and inter-engagement of current scholars into the alumni network.
• Offer Human Resource support to potential employers in the recruitment and referencing of ELP scholars and graduates based on their expertise.
• Develop partnerships with external organisations to create internship, attachment & job opportunities for scholars and alumni.
• Together with the ELP Chapter’s team working with business partners and volunteers to provide interactive career-readiness opportunities for students to build their skills, explore career opportunities, and strengthen their professional networks.

Qualifications

• A master’s degree is required. 
• Over 4 years of full-time work experience in alumni services, education, or youth services, and related fields.
• An alumnus of any of the EGF Education and Leadership Development programs.
• Proven track record of managing educational or alumni relations, including designing, implementing, and evaluating programs.
• Excellent written and verbal communication abilities for effective alumni and stakeholders’ engagement.
• Ability to build and maintain strong relationships with alumni at all levels.
• Demonstrated leadership, volunteerism, and mentorship competencies.
• A strong commitment to the mission of the ELP alumni program.
• A high degree of personal and professional integrity and a strong role model for youth.
• An enthusiastic and energetic individual, with a resourceful style and ability to work independently, take initiative, and manage multiple tasks and projects.
• Ability to work collaboratively with a diverse team.
• Comfortable in a fast‐paced, changing, leadership environment.
• Excellent interpersonal, listening, written and verbal communication skills.