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FHI 360 (formerly Family Health International) is a nonprofit human development organization based in North Carolina. FHI 360 serves more than 70 countries and all U.S. states and territories
Job Summary:
Provides aid and support to a large multi-country project across a diverse sectoral portfolio. They will collect, compile, and analyze information relevant to the overall project from multiple partners and sector areas of focus and assist with project implementation. They will ensure project activities are on track with work plans and that technical expertise informs project implementation. This role provides project operational support, in addition to communication efforts related to project management and execution. They will work closely with senior staff to ensure compliance with internal and external regulations, which may include monitoring budget for projects and country portfolios and maintaining monitoring systems for reviewing project status to adhere to budget, scope, and schedule requirements. They will develop/reviews work plans, process procurements and subawards, prepare presentations, support the operational setup of country-level activities, and support other related project objectives and deliverables.
Accountabilities:
Programmatic Management Support:
- Provides support to project management, delivers presentations, and leads meetings.
- Reviews expense reports and invoices prior to management approval.
- Reviews and develops purchase orders in the finance system of record (headquarters' (HQ) only), and subawards, working closely with internal technical, financial, and operational teams.
- Leads assigned project tasks and oversees task completion.
- Contributes to project design efforts and coordination across sector leads and partner organizations.
- Research and provides inputs for project design by supporting other team members.
- Synthesizes existing information and data into an overarching summary of progress on key project activities.
- Tracks trends in the project area and collects more sophisticated data.
- May contribute to project budget development and refinement.
- May conduct new hire onboarding on department procedures and administrative processes.
- Participates in external events related to project and/or technical areas.
- Serves as a mentor to other team members.
Programmatic Administration:
- Assist in ensuring document management site is used appropriately by project teams and partners.
- Liaises with the funder by supporting administrative task and assisting with the coordination of the contracting process; serves as the contact regarding administrative task assignments.
Finance Support:
- Reads and interprets budget to understand tracking and suggest budget items/approach for tasks, projects, and country portfolios.
- Drafts sub-award packages and reviews sub-award package and provides comments before submission for approval.
- Manages the pre-award assessment process.
- Liaises with subcontractors; facilitates partner/sub-award communication related to task completion and planning.
Applied Knowledge & Skills:
- Full understanding of project/project management concepts and practices.
- Basic knowledge in one or more of the technical areas of the project (health system strengthening, malaria, maternal and child health, social and behavior change, emerging infectious diseases, family planning/reproductive health, nutrition, WASH, gender, etc.).
- Task level knowledge.
- Working knowledge of concepts, practices, and procedures with project design.
- Excellent oral and written communication skills.
- Strong and demonstrated project/project management skills.
- Ability to problem solve and implement corrective action as needed.
- Ability to prepare reports and provide information to management in a timely matter.
- Articulate, professional, and able to communicate in a clear, positive fashion with funder and staff.
- Must be able to read, write, and speak fluent English; ability to communicate in French preferred.
Problem Solving & Impact:
- Works on problems of diverse scope that require review of various factors.
- Uses cost benefit/risk assessment with selecting methods and techniques to determine appropriate action.
- Builds productive working relationships internally and externally.
- Decisions may cause delays and affect a work unit or area within a department.
Supervision Given/Received:
- Receives little instruction on routine work. Receives methods and procedures on new projects or assignments.
- May provide guidance to other lower-level personnel.
Typically reports to a Manager/ Associate Director/ Director.
Education:
- Bachelor's Degree or its International Equivalent inCivil Society, Communication and Social Marketing, Economic Development, Education, the Environment, Gender, Health, Nutrition, Research, Technology and Youth or a Related Fields.
- Project management certification preferred.
Experience:
- A minimum of 4+ years of relevant experience with projects management principles and practices.
- Prior work experience in a non-governmental organization (NGO), government agency, or private organization, as well as working across countries.
- International or Domestic (US) Program Development or Program management preferred.
Typical Physical Demands:
- Typical office environment.
- Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.
- Ability to sit and stand for extended periods of time.
- Ability to lift/move up to 5 lbs.
Technology to be Used:
- Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.
Travel Requirements:
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