Project Specialist - Jiinue at 4G Capital

Roles & Responsibilities

• Project managing innovative initiatives - whether it’s a product extension or a new service entirely, you will own the delivery of a Jiinue to an agreed brief.
• Pilot reporting - you will own the reporting of agreed metrics surrounding Jiinue.
• Product pilot design support - you will support on the shaping of new product Jiinue
• Shaping pilots - whether it’s a product extension or a new service entirely, you will work with the necessary stakeholders to shape and launch pilot activity.
• Delivering pilots - being a hands-on part of the pilot team, delivering:
• Customer lifecycle management - onboarding, support and collections.
• Customer training.
• Operational handover - when pilots have achieved their goal, and are to be moved into business-as-usual, you will drive the handover and ensure that SOPs and owners are in place
• Measures and evaluation - creating measurement frameworks that will gauge success.

Required Skills for a Project Specialist

To be successful in the role some of the key skills are:

• Well-rounded expertise - you will be customer-centric, commercially-minded and pragmatic in the delivery of initiatives.
• Delivery experience - you have demonstrable experience of shaping and launching initiatives, working closely with other stakeholders and hitting agreed deadlines.
• Project management experience - you will be familiar with project management techniques and tools.
• Customer centric - you will be able to develop and deliver ways of working that meet known customer needs, as well as being able to uncover needs when there is a gap in our understanding.

A successful project specialist needs a diverse set of skills to navigate the complexities of project management such as:

• Communication: Proficiency in both verbal and written communication to convey ideas clearly, facilitate discussions, and manage stakeholder expectations.
• Time Management: Skill in prioritizing tasks, managing deadlines, and ensuring the project stays on schedule.
• Organization: Capability to plan, structure, and manage resources effectively to ensure project tasks are completed efficiently.
• Risk Management: Identifying potential risks, assessing their impact, and developing strategies to mitigate them.
• Problem-Solving: Ability to address issues as they arise, think critically, and find solutions quickly.
• Negotiation: Skills in negotiating with stakeholders, team members to achieve favorable outcomes and resolve conflicts.
• Budgeting: Knowledge of financial management to estimate costs, allocate resources, and control the project budget.
• Technical Proficiency: Familiarity with project management software and tools, and a basic understanding of the technical aspects related to the project.
• Adaptability: Flexibility to adjust plans and strategies in response to changing conditions and unexpected challenges.
• Decision-Making: Capability to make informed decisions quickly, often with incomplete information, to keep the project on track.
• Stakeholder Management: Skill in identifying, analyzing, and managing relationships with all parties involved in the project.
• Strategic Thinking: Understanding the bigger picture and aligning project goals with organizational objectives.
• Attention to Detail: Ensuring that every aspect of the project is thoroughly planned and executed with precision