Public Relations and Communications Assistant at Hand in Hand Eastern Africa (HiH EA)

• The Communication Assistant supports communication strategies by managing social media, designing graphics, drafting content, and ensuring consistent messaging across departments for effective organizational branding.

Duties and responsibilities

• Maintain HiH EA website and official social media platforms sites (Twitter, Facebook, Instagram, Flickr, YouTube etc) and keep them relevant, updated and interactive, while ensuring implementation of new emergent platforms.
• Ensure that the content of website is appropriate and up to date.
• Ensure interactive responses to partners and public in the social media.
• Prepare and disseminate blogs, updates, photos features, stories etc.
• Work in collaboration with the ICT team to improve website and keep it user friendly.
• Draft and edit content for social media, newsletters, press releases, and other communication materials.
• Develop visual content, including graphics and videos, for various platforms for the organization.
• Create and coordinate content for social media campaigns and observances by organizing social media content that promotes HiH EA blogs, videos and media coverage on Twitter, Facebook, LinkedIn and Instagram
• Conduct general social media planning, research, reporting, coordination and monitoring influencers, trending topics and tools as assigned.
• Coordinate the writing, proof-reading, editing, and compilation of materials for internal communication, correspondence and publication by HiH EA.
• Take and edit pictures, audio and video recording for documentation purposes and for sharing with partners and key stakeholders.
• Facilitate the production of newsletters, IEC materials, publicity materials such as brochures, pamphlets, documentaries, annual reports and special publications etc as directed by management.
• Assist in organizing donor meetings/forums.
• Maintain an updated database of partners, donors and key stakeholders.
• Assist with the preparation of internal communications, such as emails, memos, and announcements.
• Coordinate documentation and publication that promote program implementation initiatives.
• Provide support to staff in design and production of training and communication materials.
• Facilitate documentation and dissemination of experiences, lessons, stories, best practices and case studies.
• Maintain a system that capture appearances of reports on HiH EA program in the media and other publications.
• Maintain structured storage of all data and information and carry out regular back-ups.
• Keep proper documentation and manage a proper and easily retrievable filling system.
• Assist with the preparation of internal communications, such as emails, memos, and announcements.
• Coordinate with different departments to gather information and ensure consistent messaging.
• Assist in planning and executing organizational events, including coordinating logistics creating promotional materials and providing on-site support during events as needed.
• Spearhead the distribution of press releases and other public statements via various platforms and channels as and when required.
• Handle public inquiries and feedback professionally and effectively.
• Provide general administrative support including, preparations of standardized power point presentation templates for institutional use.
• Assist in organizing donor meetings/forums
• Collate and manage media inquiries.

Job Specifications

• Bachelor’s degree in Mass Communication, Public Relations and/or Journalism.
• Professional training in photography, videography, editing and publications.
• At least 1 years’ experience in a media relations, public relations and communications in a busy organization in a similar position preferably an NGO.
• Strong interpersonal, public relations, and negotiation skills.
• Strong communication skills with strong command of English and Kiswahili languages
• Ability to communicate technical information clearly and effectively to both technical and non-technical colleagues, and have excellent report writing skills
• A strong team player and demonstrated ability to work effectively in a multi-disciplinary team setting.
• Demonstrated ability in event planning and facilitation
• Computer literacy in the use of MS Office Suite - Windows, Word, Excel, PowerPoint and Outlook, with practical experience in the use of electronic communications including email, internet, etc.
• Adaptable and able to travel to diverse program sites and interact effectively with local communities.
• Ability to work independently but consult as necessary and deliver results with minimum supervision and under pressure.
• Results oriented and able to align production with measurable goals and outcomes.