Quality Assurance Officer at Umma University

REF: VA/UU/016/07/2023

Qualifications

• Minimum required Master’s Degree.
• A minimum of 3 years of relevant experience in higher education administration with direct experience in leading QA and ISO activities.
• Certificate in Computer studies

Knowledge and Skills

• Excellent written communication skills
• Analytical skills, including the ability to evaluate and synthesis information in reports
• Excellent interpersonal and team working skills,
• Commitment to maintaining high standards of service provision,
• Excellent organizational ability
• Ability to prioritize a busy workload and to work effectively, under pressure, without direct supervision
• A thorough approach to work and attention to detail,
• A commitment to the quick assimilation of the requisite knowledge.

Key roles and Responsibilities

• To formulate policies, strategies systems, procedures and practices for the university’s academic quality assurance and improvement and administrative support;
• Lead on internal audits and act as team lead for external audit and compliance reviews.
• Monitor compliance with the UU’s code of conduct and any related policies and to investigate cases of violation and non-compliance with such policies
• To develop policies and guidelines on teaching evaluation, program review and student learning assessment;
• To promote the culture of academic quality within the university through assisting the University Quality Assurance Committee in developing and fostering a quality culture.
• To ensure effectiveness of academic advising and course registration through feedback from students, follow up on teaching performance and effectiveness, smooth administration of examinations, advise the management on how the system is performing in regards to quality, and suggesting improvement strategies;
• To ensure proper utilization and maintenance of university facilities, enforcement of health and safety policies and attending to welfare matters including Cafeteria, Hostels, Health clinics, etc. in liaison with relevant departments and stakeholders;
• To liaise with HR Office to promote the profile of quality assurance in the university by rewarding sterling performance, and ensuring penalties for poor performance, faculty and staff development through continuous training of academic and non-academic staff;
• To analyze student evaluation data and generating reports for both quality assurance and management purposes.
• To advise on program and course approval and development in compliance with the Commission for Universities Education (CUE) on the Standards and Guidelines for Quality Assurance in Universities in Kenya and Umma specific standards;
• To develop and review quality assurance standard operating procedures for Quality Assurance Office in compliance with university quality assurance policy;
• Lead the project to maintain and attain ISO recertification across the university;
• To receive and analyze reports submitted by various committees for strategic university decision making;
• To coordinate the preparation of annual reports for external bodies, e.g. the Council for University Education
• To monitor national and international developments in Quality Assurance and advise the Management, Board and the University Council;
• To advise the Vice Chancellor on Quality Assurance issues in the University;
• To prepare an annual quality assurance report for the University Council;
• To provide secretarial services to the University Quality Assurance and Standards Committee;
• To do any other responsibilities that may be assigned by the Vice- Chancellor or her appointee.
• Any another duties assigned by the supervisor