Quality Improvement Officer at St. Theresa’s Mission Hospital

Purpose of the Job: 

• Ensure effective and efficient continuous quality improvement in the hospital, timely deliveries and satisfied patients/ visitors due to the quality advancement of the hospital and its services.

Knowledge and Skills Required:

The job holder must possess:

• Diploma /Bachelor’s in a Medical related course with proficiency in Quality Management Systems
• Minimum of three (3) years of relevant experience in Quality Management Systems in a hospital setup
• Certification in Quality Management Systems
• Good understanding of ISO Management Systems
• Must have demonstrated ability to handle departmental budgets, resources, processes, projects and relationships
• Should have thorough knowledge of the relevant industry/sector as well as knowledge of regulatory requirements affecting the relevant sector
• Must have ability to plan, organize, implement and evaluate departmental goals
• Must demonstrate ability to handle multiple and conflicting priorities, and work under strict deadlines.
• Should have strong analytical and be result oriented
• Must have ability to accurately plan work assignments, prioritize tasks and deliver deadlines
• Should have problem solving and decision making abilities
• Should demonstrate ability to identify and respond to risk areas within the department
• Should have effective people management and conflict resolution skills
• Must have knowledge in use of MS office packages