Quality, Training and Safety Officer at Swissport

Main responsibilities

Training:

• Assist in the continuous review of existing training material and syllabi and give recommendations for improvement of the global training program.
• Assisting with the scheduling of training sessions and booking / notifying all relevant parties.
• Organise and deliver internal and external trainings as required including on the job training for certain functions.
• Maintain and update training records and databases.
• Carry out spot checks for equipment-based operations to institute refresher trainings as required.
• Work in liaison with HR to ensure induction programs have been carried out for new staff.
• Undertake follow up of rolled out trainings on a regular basis to determine effectiveness of the programs in line with business needs.
• Support global agenda for improvement of effectiveness of training through conduct of training surveys and course evaluations.

Quality Management:

• Assist in preparation of internal monthly quality reports and submit quality data to Swissport International on a monthly basis.
• Research, compile and process quality data required for various management reporting such as surveys, safety & operational performance.

Health and Safety:

• Ensure in-depth investigations of all incidents / accidents to identify contributing factors.
• Liaise with various department heads for implementation of preventive / corrective actions with regards to all incidents / accidents.
• Maintain up-to-date records of investigations pertaining to incidents / accidents via the Incidents Log.
• Conduct continuous safety checks to ensure compliance to safety regulations.
• Assist in formulation of safety campaigns to support the safety agenda, towards achievement of the set safety targets.

Professional qualification and experience

Education: University Degree / professional qualifications / equivalent in related field.

Professional Experience:

• 3 years’ experience as a trainer
• Experience in quality & safety management (internal audit) Proficiency in Microsoft Office
• Operational and general compliance oriented
• Good oral and written communications skills