Recruitment Manager ​ at Medecins Sans Frontieres (MSF)

Tasks & Responsibilities

Strategic Responsibilities

• Develop systems and processes that align with the MSF EA’s people strategy
• Participate in developing and implementing recruitment and talent attraction strategies with the guidance of the Regional Talent Acquisition Team Lead to ensure the needs of MSF EA partners are met timely.
• Participate in periodic departmental activities planning. 

Technical and Operational Responsibilities

• Lead process improvement exercises and implementations both in HQ and in field recruitment activities.
• Lead the change management process for EA, HQ and Field recruitment practices and recommend best approaches to sourcing and recruiting high quality talent to meet MSF EA and operational staffing needs.
• Oversee communication between hiring managers, assigned recruiter and candidates forming part of different recruitment projects.
• Supervise the day-to-day work of recruitment officers to ensure positive candidate experience for both HQ and field roles applicants.
• Coordinate with hiring managers and recruiters of operational centers and other partner sections to ensure efficiency and effectiveness around MSF EA recruitment processes.
• Maintain an overview of all recruitment projects and targets through tracking tools.
• Organize strategic talent acquisition activities including outreach events and networking.
• Manage and maintain accurate recruitment data and perform data analysis based on key recruitment metrics.
• Provide operational support to the movement within and outside EA region based. This will include gap filling, emergency recruitment, closing and opening projects, informative sessions, training and capacity for HR teams and hiring managers.
• Participate in specific recruitment projects in the region in collaboration with OCs or missions based in the EA region.
• Design continuous improvement strategies in the recruitment area (including practices, approaches and tools) and share knowledge while advising on best recruitment practices and trends.
• Review all HQ job vacancies before posting on internal and external platforms.
• Manage end to end recruitment and selection process for assigned projects.
• Work with hiring managers from when the job description has been developed, guiding them on job requirements and defining job selection criteria.
• Provide recruitment technical guidance to all hiring managers and as the recruitment subject matter expert is the main point of contact to ensure best interview practices and outcomes.
• Responsible for end-to-end quality assurance of the recruitment process by ensuring there is consistent use of the prescribed recruitment tools for both the recruiters and hiring managers and recommending new tools to ensure efficiency in MSF EA’s recruitment processes.
• Responsible for data reporting; ensures that recruitment data is always up to date with relevant metrics and variables.
• Recognize and reinforce strong performance in supervisees; identify anAct as back up for the Regional Talent Acquisition Team Lead and Regional Recruiter as and when needed.

 Other Responsibilities

• Act as back up for the Regional Talent Acquisition Team Lead and Regional Recruiter as and when needed.

Qualifications

Education

• A Masters or Bachelor’s degree in Human Resource Management, Business Studies and Management, Psychology, or an equivalent qualification from a recognized institution.
• Knowledge of MS Office Tools (PPT, Excel).
• Excellent command of English language. Working knowledge of French and Arabic is an asset.

Experience

• At least 5 years of experience in Human resources management and exposure to recruitment and selection ideally in humanitarian work in a high paced environment.
• 3 years of field experience with MSF or other humanitarian NGOs.
• Experience working in an emergency setting.
• Experience in opening and closing projects.
• People management experience.
• Technical experience with recruitment marketing tools and applicant tracking systems (ATS).
• Experience with applicant tracking systems and databases, job boards and digital media for recruitment.
• Excellent understanding of recruitment and selection processes.
• Good understanding of up-to-date employer branding strategies is desirable.