Repairs Technician at M-KOPA Solar

JOB PURPOSE

The job holder is responsible for ensuring swap stock availability by conducting technical repair and testing of M-KOPA faulty products returned to the warehouse, including solar-powered Televisions, solar control units, smartphones, and other assorted accessories. 

KEY JOB FUNCTIONS

• Carrying out component analysis of solar control boxes, solar-powered televisions, customized connecting cables, bulbs, torches, solar panels, and smartphones 
• Carry out the initial screening and quality checks of all M-KOPA faulty devices to identify product failure reasons
• Carry out technical repairs of all M-KOPA products using hand tools and power tools  
• Consistently advancing technical knowledge, especially on new product entries and discovery of new fault codes
• Testing and inspecting products after repair to identify possible problems that could lead to future product failures
• Product refurbishment and “making new” of all repaired products before dispatch to retail outlets
• Maintaining equipment by performing regular maintenance checks, replacing parts, or performing repairs to repair equipment such as hand tools and power tools 
• Diagnosing problems with repair equipment and making recommendations for repair or replacement 
• Ensure accurate data capture and tracking of all repaired units, fault codes, and resolutions in a timely manner
• Conducting periodic cycle counts and monthly stock counts
• Adherence to set Kaizen 6S principles 
• Meet the daily set targets of repair products per day to ensure the required swap stock is availed 

EXPERIENCE/ SKILLS & COMPETENCIES/ LICENCES & CERTIFICATIONS/ EDUCATION REQUIRED

• Education: A minimum Diploma in electronics engineering 
• Experience: 1 year of professional experience in electronics engineering with relevant repairs experience 
• Ability to communicate technical information on a regular basis, both verbally and in writing 
• Well-versed with the various systems, tools, and procedures used in testing & failure analysis   
• Experience in using or a desire to learn the required software
• Good attitude towards acquiring new knowledge 
• Able to work under pressure and tight datelines 
• Self-motivated and able to work independently 
• Good Interpersonal skills 
• Hands-On experience working with embedded systems