Retail Business Operations Associate at Britam

Job Purpose:

Responsible for facilitating efficient client administration and document management. The jobholder is responsible for client correspondences, data capture and document management n to ensure efficiency, timeliness and effective client servicing.

Key responsibilities

• Assist in account opening, edit of data in the system and all data capture for accuracy, integrity, timeliness and risk management
• Inflows management; extract statements from banks, send to the users (Operations, client services, Dealers, relationship managers and sales
• Suspense management; update relevant teams on additional details.
• Reconciliation of initial fees and credit interest (balanced fund, Bond plus and equity fund). Transferring of initial fees from disbursement to operational account in bank
• Prepare reports on business operations and general client administration issues
• Receipt reviewing; Matching documents attached/receipted vis a vis receipt analysis Report in sayari. Check the amounts Wealth (Tenure, rate) Description etc (Issued status):
• Reconcile receipts one by one (Check the statement date and value date). Input the value date and statement date for each receipt reviewed (Reconciled status). Review totals tally sayari vs inflows and generate instructions to transfer money from inflows to investment
• Support AMC UG as per the hub and spoke model
• Extract, process, confirm with the FAMs commissions and share the same for Review and Approval
• Delegated Authority:  As per the approved Delegated Authority Matrix
• Perform any other duties as may be assigned from time to time.

Key Performance Measures

As described in your Personal Score Card.

Knowledge, experience and qualifications required

Knowledge, experience and qualifications required

• Bachelor’s degree in a business related field
• 2-4 years’ experience in a similar position 
• Professional certification in accounting (CPA part 2)

Technical/ Functional competencies

1. Knowledge of investment classes
2. Effective negotiation skills
3. Excellent organizational and analytical skills
4. Report writing skills