Sales Manager - Consulting at Bridge Talent Management

Responsibilities

General and Leadership

• Lead and manage a team of sales representatives to meet and exceed sales targets.
• Provide sales forecasts and regular sales performance reports to senior management.
• Attend industry events, conferences, and meetings to stay informed about industry trends and competitive landscape.
• Train and mentor sales representatives to ensure they have the necessary skills and knowledge to perform their roles effectively.
• Willingness to travel as/when required.
• Conduct the sales department performance appraisals.

Business Development

• Establishing sales objectives by forecasting and developing monthly, quarterly and annual sales quotas; projecting expected sales numbers.
• Develop and execute sales strategies to achieve revenue growth and expand customer base.
• Work closely with the BDR and sales associates team to correctly map and secure large accounts.
• Review sales process quality and prioritize opportunities for improvement.
• Meeting with the sales team on a weekly basis to assess their individual performance against KPI’s.
• Developing and implementing an effective sales pipeline as well as lead tracking process.
• Develop business portfolio for the various territories according to the agreed market development strategy.
• Identify new business opportunities and develop plans to capitalize on them.

Client relationship management

• Build and maintain strong relationships with existing and potential customers.
• Develop customer retention strategies
• Solicit customer feedback regularly from the sales team and give recommendations for improvement of service delivery.
• Develop strong ties with key customers and accounts and be proactive in understanding the trends and issues likely to impact the market.
• Hold regular meetings with the key decision makers.

Competitor Analysis

• Monitor and report on market and competitor activities and provide relevant reports on the trends and information for decision making.
• Keep up to date with recent market and industry trends, competitors, and leading customer strategies.
• Develop delivery strategies to counter competition.
• Work closely with marketing and product development teams to ensure alignment on sales strategies and messaging.

Market Research

• Keeping a close eye on the market and advising management appropriately on key areas of pitching solutions.
• Collate all information on Market and technology research from all the territories.
• Research new ways to improve delivery performance, deliver service and problem solving.
• Performs other job-related duties as necessary that may be added/ modified from time to-time.

Requirements

• Minimum of 10+ years working experience in a busy high target sales department with an additional 3+ years as a Sales Manager preferably selling CRM Solutions.
• Bachelor’s degree in Business Administration, Sales and Marketing, or related field.
• Strategic account management and relationships.
• Ability to create sales plans and processes.
• Market Intelligence.
• Training, coaching and strong leadership.
• Forecasting sales and creating reports.
• Project management.
• Deal closing strategy and presentation skills.
• Proficiency in selling CRM software solutions is an added advantage.