Sales Manager at Plaza Premium Group

Job Description

Sales Strategy Development and Execution

• Develop and implement comprehensive sales strategies to achieve and exceed annual sales targets.
• Develop and execute strategic plan to achieve sales targets and expand our reach with potential B2B (airports/ airlines/ banks/ corporates/ travel agencies, etc.) and B2C customer base for Plaza Premium Lounges products and services offered by Plaza Premium Group.
• Identify and target potential high-net-worth clients, travel agencies, and corporate partners.
• Analyse and track partners’ performance to identify business potentials and opportunities.
• Manage the entire sales process from lead generation to closing, ensuring a seamless experience for clients.
• Seeking out new major clients and forming working relationships with the key customers in your market.
• Effectively communicate PPG’s value proposition through proposals and presentations.
• Accurately forecasting future sales and market trends to adapt to shifts and direction of sales strategy in the marketplace to maximize company profit.

Sales Discipline

• Accurately track and update of sales pipeline and revenue.
• Disciplined approach to account management and tracking of sales calls.
• Manage the entire sales process from lead generation to closing, ensuring a seamless experience for clients.
• Adherence to all sales procedures and processes.
• Maintain effective control of local sales budget and expenses

Relationship Management

• Build and maintain strong relationships with clients, offering personalized service and support.
• Address client inquiries and resolve any issues promptly to ensure high levels of customer satisfaction
• Partner with customers to understand their business needs and objectives to grow both current and new business.
• Liaise with other internal departments to articulate clients’ needs accurately (e.g. operations, IT, legal, finance, marketing.
• Serving as a business representative at major industry events, conferences, trade shows, and expositions.

To Be Successful In This Role You Will:

• Have a degree in Marketing, Business Administration or related discipline with a minimum of 5 years’ experience in a sales discipline.
• Able to demonstrable experience in a sales role, meeting or exceeding targets.
• Possess extensive understand the hospitality environment with a network in airline, banking & credit card products will be a definite advantage.
• Have ability to take decisive actions, work under pressure with good prioritization skills.
• Possess strong listening, negotiation and presentation skills, excellent interpersonal and communication skills, ability to present and influence others.
• Betray a strong ability in cross-team cooperation and project management.
• Possess excellent customer service and interpersonal skills, results-oriented and highly motivated individual.
• Have Strong interpersonal and problem-solving abilities and to plan with a strong attention to detail.
• Ability to work well under pressure in a fast-paced environment.