Sales Officer at AAA Growers

As a Sales Officer, you will be coordinating for delivery of quality flowers to clients while ensuring topnotch customer satisfaction. Greatness, Responsibility, Openness and Warmth are the values you live and work by.
Your tasks and responsibilities

• Manage daily sales operations, including taking and processing orders.
• Communicate with clients on order adjustments and ensure all necessary documents are sent on time.
• Coordinate with the production team to ensure daily orders are fulfilled.
• Send order confirmations, pack plans, and shipping details to clients in a professional and timely manner.
• Analyze sales trends and provide reports to assist in decision-making.
• Ensure timely communication of shipping schedules and handle any issues like delays or cancellations in a professional and timely manner.
• Build and maintain strong relationships with clients, offering product advice and collecting feedback.
• Collaborate with the packaging and supply teams to meet client needs.
• Handle any customer claims promptly and professionally.

Your profile

• Degree/Diploma in Business, Floriculture, Horticulture, or a related field.
• At least 3 years’ hands-on experience in sales and marketing and has thorough product(flowers) knowledge
• Excellent communication and organizational skills.
• Experience in sales, preferably in the flower or agricultural industry.
• Ability to work well both independently and collaboratively with a diverse team.
• Good command of the English language, both verbal and written.
• Proficient Computer skills in MS Office applications, particularly with Excel.