Sales Person at Gap Recruitment Services Limited

Job Purpose:

Our client is a leading specialty retailer in the ceramic floor & wall tile market. They offer the widest in-stock selection of floor & wall tiles, mosaic tiles, taps, basins, baths, sanitary ware and bathroom accessories at everyday low prices.

As the In-Store Sales & Cashier, you will be responsible for providing exceptional customer service, processing transactions accurately, and contributing to the overall success of our retail operations.

Key Responsibilities:

• Actively engage with customers in the showroom and provide excellent customer service.
• Identify customer needs and recommend suitable ceramic tile products.
• Achieve and exceed sales targets through effective sales techniques and product knowledge.
• Build and maintain strong relationships with customers to encourage repeat business.
• Follow up with clients to ensure satisfaction with their purchases.
• Stay informed about the latest products, trends, and technologies in the ceramic tile market.
• Provide accurate information to customers regarding product features, benefits, and availability.
• Process sales transactions accurately and efficiently.
• Maintain up-to-date records of customer interactions and sales activities in the CRM system.
• Arrange product displays to highlight new arrivals and best-sellers.
• Work closely with other team members to achieve overall sales goals.
• Participate in team meetings and training sessions to enhance product knowledge and sales skills.

Qualifications and Skills

• Proven experience in sales, preferably in the retail or ceramic tile industry.
• Strong interpersonal and communication skills.
• Ability to build and maintain customer relationships.
• Excellent organizational and time management skills.
• Proficiency in using CRM software and other sales tools.
• High school diploma or equivalent; additional education in sales or related fields is a plus.
• Knowledge of ceramic tile products and industry trends is an advantage.