Sales Representative-Heavy Machinery Parts at Emerge Egress Consulting

Role Objective:

• Our client deals in heavy machinery spare parts, accessories and fittings in the manufacturing, oil and gas industry. The role is to reinforce our market presence, foster B2B relationships, and maximize revenue streams. 

Core Duties and Responsibilities

• Participate in planning and execution of marketing and sales promotional activities to promote sales and product awareness.
• Prepare timely and accurate reports to provide performance information on parts sales, pricing, availability.
• Develop and implement strategies for review and marketing of aged parts to reduce obsolescence.
• Conduct customer visits and support through training and supply of catalogues and training materials.
• Assist develop parts distribution network through identification of potential partners.
• Maintain existing accounts, obtains orders, and establish new dealerships. 
• Coordinates sales effort with marketing, finance, technical and logistics teams. 
• Prepare and submit sales activity reports: daily call reports, weekly/monthly work plans and territory analysis updates.
• Implement Go-To-Market strategies, emphasizing B2B parts sales to drive company revenue. 
• Conduct comprehensive market research, qualifying leads and crafting persuasive proposals. 
• Negotiate operating standards with partners, ensuring seamless execution and productivity. 
• Provide exemplary client service through timely follow-ups and tailored solutions. 
• Monitors clients' changing needs and competitor activity and reports on these developments to sales and marketing management
• Conduct regular field visits to prospect and generate sales;
• Develop detailed customer profile to understand their current and future requirements.
• Prepare accurate quotations to ensure customers are informed of prices and stock availability in a timely manner, and close sales;
• Process sales invoices in a timely manner to facilitate a timely sales process.
• Capture lost sales in the enterprise system to track performance and support determination of optimum stocking levels.
• Follow up with credit customers to ensure timely payment for parts purchased on credit.
• Respond to customer complaints promptly to enhance customer satisfaction and retention.
• Any other duties as assigned.

Job Specifications and Qualifications

• Bachelor’s Degree in Business Management, Sales and Marketing, Engineering or other relevant field.
• At least 3 years of selling of spare parts, fittings.
• In-depth knowledge of Heavy Machinery Parts. 

Key Competencies

• Holder of a valid drivers’ license
• Demonstrated negotiation, sales and presentation skills.
• Proven ability to manage client experiences and foster enduring relationships.
• High emotional intelligence.
• Excellent Business acumen and commercial awareness. 
• Excellent customer service skills. 
• Good communication skills.  
• High Integrity skills.