Regional Head of Programme Operations at Save the Children

ROLE PURPOSE:

• As a member of the East and Southern Africa regional office operations team, the Head of Programme Operations acts as a coordinating focal point for operational issues, providing support to designated Country Offices (CO) operational delivery across the full spectrum of Save the Children programmes in both development and humanitarian response activities, ensuring effective information flows and assistance in adherence to SCI operations procedures/standards.
• The Head of Programme Operations will support CO operations staff in managing development & humanitarian operations. The post holder will provide direction advice to the country programme in concurrence with the Country Directors/ DPOs/ Head of Operations and ESARO team.
• The post-holder will effectively and efficiently support operations systems, processes and activities so that Country Offices can deliver programme on time according to organisational strategy, donor requirements and within allocated budgets.
• S/he will support the country office leadership on aspects related to staffing structure, operational management, awards, supply chain and systems. He/she will play a strategic role in the effective scale up and management of Save the Children development & humanitarian programmes to increase impact and enable positive change so children in the East Africa region so they survive, learn and be protected.

In order to be successful, you will bring/have:

QUALIFICATIONS AND EXPERIENCE:

• Extensive program and operations management experience (10 years) in international development and humanitarian programs, including
• Demonstrated ability to set up operational management systems in a large complex programme
• Direct experience of delivery of humanitarian programs, in a technical or operational role, in at least 3 different contexts
• Senior management role within a complex country programme and/or in a large-scale emergency response
• Previous experience of managing technical/programme/operations/support teams in large-scale first phase emergency response is essential
• Experience in managing, rollout, troubleshooting business systems across various structures and countries
• Knowledge of international humanitarian and development systems, institutions and donors (including ECHO, DFID and OFDA), and of procedures, accountability frameworks and best practices
• Demonstrated ability to thrive in a complex, matrix management environment. Highly developed interpersonal and communication skills including influencing, negotiation and coaching.
• In depth knowledge and experience of logistics systems and requirements in a multi field office, multi programme setting
• Security management experience across a large programme
• Substantial training and capacity building experience
• Culturally sensitive, with highly developed interpersonal and communication skills including influencing, negotiation and coaching.
• Experience of supporting and developing programmatic staff with different backgrounds and expertise
• Commitment to Save the Children values.
• Ability and willingness to change work practices and hours in the event of major emergencies.
• Willingness to travel in developing countries (varying, but expected to be at least 40% of time).
• A master's degree in a relevant field either in relation to development, disaster management, management