Senior Manager, Business Analytics and Strategy at KCB Bank Kenya

Key Responsibilities

• Developing strategic plans, demand forecasts for DFS initiatives. 
• Business data analytics to drive customer retention and products usage.
• DFS business performance reporting, budgeting, and forecasting. 
• Provision of products' performance data to Finance to facilitate preparation of monthly financial statements.
• Oversee the design and delivery of analytical reports and insights that analyze business functions, key operations, and performance metrics.
• Delivering customer insights and strategic recommendations to guide product strategy.
• Oversee the management of market surveys & local and global research to monitor customer behaviors & competition. 
• Develop and implement quality controls and divisional standards, policies, and procedures to ensure quality standards, organizational alignment and adherence to regulatory requirements.
• Driving optimal unit staffing, coaching, training and performance as well as formulate the team’s career growth framework.

The Person

For the above position, the successful applicant should have the following:

• A Bachelors’ Degree in Statistics, Technology or Data Analytics. 
• Post Graduate degree or progressive educational certificate in data analytics, statistics, or a related field will be an added advantage.
• At least five (5) years' relevant work experience with specific experience in:
• Business performance analytics, Data analytics, financial analytics and reporting
• Relational databases such as Oracle, SQL queries
• Delivery of mobile financial products and services data analytics and reporting in a high growth environment
• Building relationships, networks & managing teams
• Project management
• Data and financial analytics in mobile money payments or lending platform support.
• Digital mobile credit analytics
• Risk management
• Planning and managing numerous processes, people and projects simultaneously.
• Excellent communication, collaboration and delegation skills.
• Effective prioritization skills to meet a complex set of business demands and demonstrate delivery against multiple objectives.