Senior Manager, Employee Experience, People Data & Systems at Rainforest Alliance

Position summary:

• The Rainforest Alliance is looking for an experienced Senior Manager, Employee Experience, People Data & Systems with a global scope and international experience to join the HR team.
• You will formulate the strategy for Compensation, Analytics and People Processes and contribute to the implementation and realization of the organization’s HR strategy.
• You give guidance to a team of specialists with whom you will be jointly responsible for drawing up our total reward policy, the further development of HR Analytics and HR processes. In doing so, you make an important contribution to creating and retaining satisfied, productive and valued colleagues.
• As the Senior Manager Employee Experience, People Data & Systems you will lead and communicate on the set-up and continuous improvement of HR processes, ranging from onboarding to compensation and offboarding, by making maximum use of HRIS and promotion of employee self-service. You are also responsible for a people data strategy including data accuracy, data security, data analytics and data flows.
• The position will report to the Chief People Officer and will manage two HR specialists and a Compensation and Benefit Specialist.
• This staff position will be working closely with the other HR departments. The HR team at Rainforest Alliance consists of HR professionals who are committed to RA’s mission and dedicated to creating a great place to work for all our colleagues. 

Responsibilities: 

• The Rainforest Alliance’s Core Values are Impact, Change, Collaboration, Openness and Trust and as such they form the basis of the behaviours we demonstrate at work;
• Contribute to the overarching HR strategy by identifying, analysing, thinking along, suggesting and preparing content. Translate the broader HR strategy into guidance and direction for the activities for Compensation, Analytics & Processes;
• Steer towards the realization of the HR objectives together with management and other departments. Responsible for the implementation and execution of the drawn-up plans and the established processes. Give clear guidance and direction to the activities on the basis of KPIs, guidelines and quality objectives;
• Responsible for designing, optimizing, and advising on our total reward policy, by using a mix of primary and secondary components that suits our organization. Together with the HR colleagues and line managers, implement new and changed processes in the organisation;
• Leads the roll-out of a global payroll provider in close collaboration with the People Operations teams;
• Responsible for collecting, structuring and reporting relevant HR trends, insights and KPIs, to be mapped through various dashboards. Contribute to employee journey and engagement surveys and provide insight into the results;
• Responsible with the team for innovating, managing and optimizing all HR processes with the appropriate systems and services, in close collaboration with the different HR departments and other internal stakeholders; staying updated with latest HR Technology trends and ensuring RA’s HRIS stays relevant;
• Take the initiative and responsibility for planning, organizing and coordinating (the implementation of) HR projects in accordance with the applicable project management guidelines, the available budgets and the set objectives;
• Carries out supervisory responsibilities including hiring; mentoring and evaluating; guiding professional development opportunities; and addressing employee relations issues, and
• Other duties as assigned.

Qualifications: 

• Master or Bachelor's degree in Human Resources, Business Administration, or a related field. A Master's degree or equivalent experience or relevant certifications (e.g., Certified HRIS) is a plus;
• Proven experience (10 years) in the field of HR processes, systems and reward; experience in working with UKG (HRIS) is a plus;
• Strong project management skills;
• Knowledge of laws around data protection and security;
• Excellent analytical, problem solving and training skills;
• Several years of experience in working in an international environment;
• Analytical approach with the ability to interpret and use large data sets;
• Strong interpersonal skills and the ability to build positive relationships with employees and external stakeholders;
• Strong stakeholder management skills;
• High level of integrity and professionalism;
• At least 3 years of management experience;
• Must be pro-active, creative, hard-working and able to work collaboratively;
• Be hands-on whenever there is a need to drive project results;
• Fluency in English (and other languages are a plus);
• Ability to travel.