Senior Manager, Operations, Africa Region at Evidence Action

Skills:

•  Strategic and tactical critical thinker with good analytical and problem-solving skills.
•  A confident decision-maker who can communicate directions and solutions clearly to both technical and non-technical staff.
•  Understanding of the business role of operations functions within the programs and organization, and to set objectives based on that.
•  Demonstrated leadership in managing others.
•  Metrics-driven performance philosophy.
•  Good English - written and verbal competence.

Key performance Indicators

•  High quality, appropriate, and well-managed implementation of operations, IT, and procurement services across the region.
•  Over 90% satisfaction rating from both internal and external partners on the efficiency of the operations unit in terms of management of partner relations
•  Demonstrated Cost-effectiveness in all lease engagements and logistics management in the region.

Qualifications

•  Minimum Master’s degree in Business Administration, Finance or related field.
•  Experience managing a shared services function in a multi-national context is desired.
•  Experience in the of Google Suite applications as well as in handling of web-based management systems is desirable.
•  A Minimum of 7 years work experience in a position with similar responsibilities in a multinational organization.
•  5 years of experience working with international organizations, managing a mid-size team of experienced professionals across locations;
•  Self-directed and self-motivating personality, with proven ability to manage demands from multiple clients while adhering to deadlines and priorities;
•  Highly motivated to achieve exceptional quality of results, and the ability to manage multiple tasks simultaneously;