Senior Officer, Fraud Detection at Safaricom Kenya

JOB DESCRIPTION

Reporting to the Senior Manager – Fraud Detection the position holder will provide required support to Agile Organizations through through proactive risk assessment, analytics and risk management support of the Agile organizations companywide.

RESPONSIBILITIES

• Develop and correlate insights on current and emerging fraud trends impacting on customers with expected profiling engine outcomes to derive critical information to aid fraud controls decision making and performance bench marks. 
• Validation and review of fraud detection models including process verification, performance KPIs of fraud controls
• Develop and maintain dashboard for fraud demand insights for GSM and MPESA.
• Involvement in integration and ptimization of fraud automations anddata feeds aimed at improving detection ability and control environment;
• Participate and support fraud demand initiatives through the use of analytics.
• Active participation in all fraud monitoring initiatives.

QUALIFICATIONS

• A graduate with a degree in Business, IT, or Engineering. 
• Professional certification in Risk management or Information systems. 
• At least 3 years in data analytics environment generating business insights by running ad-hoc analysis and have good understanding of telecoms environment.
• Strong systems development, data extraction and integration experience in multiple platforms. 
•  Expertise in Oracle, SQL, Excel and Powerpoint 
• At least 3 years proven experience in a telecommunications environment. 
• Highly developed interpersonal and communication skills