Senior Product Coordinator at Jacaranda Health

Main Responsibilities 

• Manage the end-to-end product lifecycle for new features and updates, including maintaining and prioritizing the product backlog, drafting clear acceptance criteria, and collaborating with cross-functional teams to ensure timely delivery.
• Coordinate and facilitate testing of products by establishing structures required to facilitate testing such as training program field team, drafting of external communication, and developing data collection while  ensuring smooth execution of all testing activities.
• Ensure data quality through quality checks during and after data collection, performing data cleaning and analysis, and translating qualitative and quantitative data into actionable insights.
• Analyze product performance metrics to evaluate success, identifying trends and opportunities for improvement based on data-driven insights. Use these insights to inform decision-making and optimize future product iterations.
• Develop new content for testing, liaising with the Programs and Quality Assurance teams to ensure content is relevant, meets the needs of the end users and contextually adapted. 
• Synthesize and document results, insights, and research findings, and communicate them effectively to relevant stakeholders (Programs, Tech and Research and Design teams) to inform product strategy improvements.
• Prepare monthly activity budgets outlining anticipated expenditures, and manage execution of payments and expenditure according to Jacaranda Health policies and processes
• Update the Head of Product on progress of testing activities, clearly communicating any needs or challenges to ensure timely and successful iteration of products. 
• Develop and refine data collection instruments, including conducting literature review, drafting interview questions, formulating hypotheses and piloting with mothers to ensure data quality and relevance.

Key Performance Areas 

• Ability to coordinate design, testing and large scale implementations of products, including managing the product lifecycle from planning to execution, backlog prioritization, and feature delivery.
• Ability to design and execute on a detailed, strategic work plan, ensuring alignment with product timelines, stakeholder needs, and organizational objectives.
• Demonstrate ability to lead and coordinate data collection, coding and analysis, and interpretation to support informed product decisions and improvements.
• Ability to generate actionable insights from both qualitative and quantitative data, using these insights to inform product design and improvement of products
• Demonstrated ability to apply statistical methods to analyze product performance and validate hypotheses, ensuring data-driven decision-making.
• Demonstrated ability to collaborate across cross-functional teams, managing competing priorities to achieve department’s goals and objectives.
• Consistent completion of high-quality deliverables on schedule in line with product roadmaps and organizational timelines.

Qualifications

• Bachelor’s degree in Economics and/or Statistics
• Minimum 2 years of relevant working experience in product management, data analysis, or a related field.
• Can demonstrate strong quantitative and qualitative skills to drive data-informed product decisions and improvements.
• Strong ability to communicate with and manage multiple stakeholders
• Experience building business cases and driving outcome oriented product prioritization decisions that are aligned with strategic goals and user needs.
• Experience designing work plans and working collaboratively with teams to execute on the plans
• Previous experience working on a product team, with a solid understanding of product lifecycle management, backlog prioritization, and feature delivery