Senior Training Specialist at CloudFactory

Job Summary:
As a Senior Training Specialist at CloudFactory, you'll play a pivotal role in shaping our workforce by developing and delivering impactful learning experiences. You'll create high-quality learning materials, collaborate with clients, and use data to continuously improve our training programs. If you're excited by the prospect of empowering learners and shaping the future of work, this could be the perfect role for you!
Responsibilities:

• Design, customize, and maintain learning materials and resources to deliver on defined training outcomes
• Contribute to the design, configuration, and testing of learning environments
• Deliver training sessions to diverse audiences, ensuring learning outcomes are achieved
• Apply a range of learning delivery techniques to enable learners to develop necessary skills and knowledge
• Provide guidance and support during training, addressing learner questions and challenges
• Maintain training records and analyze data to assess effectiveness
• Report training metrics and insights to support informed management decisions
• Develop and maintain accurate and relevant documentation, ensuring clarity and consistency
• Collaborate with clients to understand their requirements, collect data, and support the development and implementation of solutions
• Perform routine and non-routine assessments of knowledge, skills, and competencies, providing guidance on assessment methods and tools
• Contribute to the selection, evaluation, and application of best practices, updating documentation and supporting the use of methods and tools
• Uphold and promote the company's Culture Code in all operational activities
• Ensure full compliance of assigned training with Corporate Policies and InfoSec guidelines
• Mentor and support junior colleagues, contributing to a positive and collaborative team environment
• Proactively address and resolve team issues, participate in peer reviews, and contribute to process improvements.

Competencies:

• Data Analysis & Interpretation: Ability to analyze and interpret training data to inform decisions and improve programs
• Project Management: Skills in managing and executing training projects effectively
• Creative Thinking: Ability to generate innovative ideas for learning and development
• Communication: Strong communication skills for delivering training and interacting with stakeholders
• Facilitation: Expertise in facilitating learning activities and sessions
• Stakeholder Management: Proficiency in managing and engaging with stakeholders effectively
• Collaboration & Teamwork: Ability to work collaboratively and support team dynamics
• Problem Solving & Decision Making: Skills in resolving issues and making informed decisions

Requirements

• Bachelor's Degree in Education, Training, Human Resources, or a related field (Master's Degree preferred)
• 5+ years of experience in training and development or a related role
• Proven experience in designing and delivering learning materials and activities
• Proficiency with Learning Management Systems (LMS) and E-learning platforms
• Strong leadership, organizational and communication skills
• Ability to work independently and contribute to team success
• Commitment to continuous learning and professional development