Shift Leader Laundry Shop at Kenya Airways

Brief Description        

• The candidate will provide maximum comfort and hygiene to our guest by delivering the best quality of laundered aircraft furnish and linen.

Detailed Description        
Principal Accountabilities (Responsibility)

Efficiency

• Ensure proper laundry processes and formulas are adhered to.
• Ensure that aircraft furnish, and linen are properly classified in specific categories prior to washing to ensure production efficiency.
• Ensure that the laundry officers load the laundry wash wheels properly, and wash formulas followed to obtain efficiency in the washing process.
• Ensure preventive maintenance procedures are performed on a daily, weekly, and monthly basis including filter cleaning/replacement, oiling and water/detergent/steam leak identification.
• Multiskilling including aircraft cabin aesthetics and cleanliness involving removal/replacement of soiled seat covers and curtains. Participating in aircraft fumigation and pest control.
• Ability to check/interrogate for latched machine faults on the selector panel for predictive maintenance and accurate troubleshooting.
• Ability to interpret machine maintenance and fault isolation manuals.
• Achieve the daily set targets as provided by the Superintendent.

Economical Operations

• Ensure proper use of time and materials. The right prescribed quantities of chemicals; proper water levels; Maintenance of equipment and proper scheduling of resources.
• Daily replenishment of detergents/cleaning solvents to the optimum levels.

Quality Management

• Ensure that the percentage of rewash does not exceed 3% of the linen volume processed in each time (daily, weekly or monthly).
• Carry out visual inspection is carried out before every shift to detect machine failures /problems which can be solved without undue downtime.
• Ensure the Laundry officers keep abreast with continual new changing aircraft furnish/linen fabrics and laundry chemicals in the marketplace to achieve and maintain high quality standards.

Safety

• Ensure that the Laundry is kept free of dust and inspected daily.
• Ensure all line traps are emptied frequently after every shift.
• Ensure leaking pipes, humming motors, steam leaks, etc. are attended to immediately.
• Ensure and maintain a safe, healthy and secure working environment in compliance with authority requirements, relevant industry regulatory and legislative requirements, company policies and customer airlines.
• Report hazards, near misses and incidents occurrence as per company procedures.
• Be conversant with firefighting skills.

Reports

• Compile and submit reports to the Cabin and IFE Lead
• Pounds per hour produced.
• Soiled carts dumped/pounds separated.
• Number of tunnel loads (transfers).
• Number of loads washed in conventional washers and turnaround time between loads.
• Pieces per hour per workstation person, including hand folded items Carts packed per hour/controller.

Job Requirements        
Qualification (Minimum)  

• Diploma/Certificate in laundry, housekeeping, hospitality, catering or hotel management.
• Prior experience in similar role is preferable.
• Familiarity with cleaning detergents and laundering equipment
• Ability to stand for long periods.
• Capacity to lift up to 20 pounds unaided.
• Driving license and competence
• Cert/diploma in computer studies
• Minimum 3 years relevant working experience.

Additional Details        
Other Skills

• Outstanding organizational and time management skills.
• Excellent analytical and problem-solving skills.
• Basic arithmetic skills.