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Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries.
Job Description
As a Team Leader - Business Retention, you will be responsible for overseeing a team of Relationship Managers and ensuring the successful retention and satisfaction of our client base. You will work closely with the sales and customer service teams to develop strategies for maintaining long-term relationships with key clients and intermediaries, identifying opportunities for upselling and cross-selling, and resolving any issues or concerns that may arise.
KEY TASKS AND RESPONSIBILITIES
SKILLS AND COMPETENCIES
Competences
Qualifications
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