Telesales Executive at Humanitarian Global

Job Details

• Prospecting and Lead Generation:
  • Research and identify potential clients in the own segmented target markets.
  • Qualify leads to determine their potential as viable prospects.
• Client Relationship Management:
  • Establish strong and lasting relationships with clients by understanding their needs and requirements.
  • Build up on the B2B database.
  • Conduct meetings, presentations, and product demonstrations to showcase the company's offerings effectively.
  • Provide personalized solutions and recommendations based on client needs.
• Sales Process Management:
  • Manage the entire sales process from lead generation to deal closure.
  • Develop and deliver sales proposals, quotes, and contracts.
  • Address client objections and concerns, and negotiate terms to reach mutually beneficial agreements.
• Sales Targets:
  • Achieve monthly, quarterly, and annual sales targets as assigned by Management.
  • Monitor and report on sales performance, identifying areas for improvement and growth.
• Market and Competition Analysis:
  • Stay updated on industry trends, market conditions, and competitor activities.
  • Use market insights to develop strategies that enhance the company's competitive edge.
• Collaboration:
  • Coordinate with internal teams such as marketing, academic, and product development to ensure smooth client onboarding and satisfaction.
  • Communicate feedback and insights from clients to relevant departments for continuous improvement.
• Documentation and Reporting:
  • Maintain accurate and up-to-date records of sales activities, client interactions, and deals in CRM systems.
  • Prepare regular sales reports and forecasts for management.

Qualifications and Requirements:

• Bachelor's degree in Business, Marketing, or a related field (or equivalent experience).
• Minimum of 3 years’ experience as a sales representative
• Knowledge and experience in humanitarian field will be an added advantage
• Business to Business(B2B) sales experience is highly desirable
• Proven track record of successful sales performance and meeting/exceeding targets.
• Strong communication, negotiation, and interpersonal skills.
• Relevant experience in working in a fast-paced environment
• Proficient in using CRM software and other sales tools.
• Self-motivated, proactive, and able to work independently as well as in a team.
• Excellent time management and organizational skills.
• Ability to understand and communicate technical product/service information effectively.
• Willingness to travel for client meetings and industry events as required.