Tours and Travel Sales Executive at Workforce Africa

Key Responsibilities:

• Sales Strategy Development: Formulate and execute effective sales strategies to achieve company sales goals and targets.
• Client Acquisition and Management: Identify potential clients, build and maintain strong relationships, and provide tailored travel solutions.
• Market Research: Conduct market research to understand industry trends, competitive landscape, and customer preferences.
• Proposal and Negotiation: Prepare and present proposals to clients, negotiate terms and conditions, and close sales deals.
• Customer Service: Ensure high levels of customer satisfaction through excellent service and support, handling any issues or concerns promptly.
• Collaboration: Work closely with the marketing and operations teams to coordinate promotional activities and ensure seamless delivery of travel services.
• Reporting: Monitor sales performance, prepare reports, and provide insights to management on sales trends and opportunities.

Qualifications:

• Experience: Minimum of 5 years in sales within the tours and travel industry or a related field is a must
• Skills: Strong sales, negotiation, and communication skills; proficient in CRM software and sales tracking tools.
• Knowledge: In-depth understanding of travel products, market dynamics, and customer needs.
• Education: Bachelor’s degree in business, marketing, tourism, or a related field is preferred.
• Attributes: Self-motivated, results-oriented, and able to work independently as well as part of a team.