Trips and Visits Specialist I at Compassion International

Responsibilities

• Maintains a personal relationship with Jesus Christ. Is a consistent witness for Jesus Christ, maintains a courteous, Christ-like attitude in dealing with people within and outside of Compassion, and faithfully upholds Compassion’s ministry in prayer.
• Acts as an advocate for children. Understands and advances Christ's mandate to protect children. Raises awareness of the needs of children and takes active steps to help protect against neglect, abuse, and exploitation of children. Promotes the dignity, respect, positive treatment, potential of children in all circumstances. Encourages the involvement of others in helping children in need. Reports and appropriately supports responses to incidents of harm of children if they occur.
• Assists in collaborating with marketing specialists to provide first-hand experience and exposure to Compassion's core ministry programs for vision trips, sponsors, and donors, ultimately to increase involvement and sponsorship of children.
• Cooperates with partnership team and church partners to plan tours and visits for vision trips, sponsors, and donors. Provides feedback to Partnership Facilitators and Training teams for Partnership capacity/skill building to enhance the quality of tours and visits to the project.
• Helps find and train translators to service tour groups as they interact with church partners, sponsored children, and other key stakeholders. Trains and arranges payment for these translators.
• Uses discretion and independent judgment to guard Compassion's interests as well as the life and property of participants as best as possible. Relies on external resources to help enable travel security in the area.
• Helps arrange logistics for marketing related groups including booking accommodations, arranging in-country transportation, and purchasing visit gifts.
• Explains Compassion programs and trip outcomes, collaborating with stakeholders to ensure field exposure trip quality and effectiveness.
• May provide expertise to other professionals and support staff in the tours discipline.

Culture

• Accountable for supporting, upholding, and engaging in Compassion's core "Cultural Behaviors" in all internal and external communication and relationships.

Requirements

• Degree holder in Tourism or Hospitality.
• 2-3 years of relevant experience in hosting and managing logistics for international guests.
• Transcultural experience in working with people from different cultural backgrounds.
• Planning, coordination and very responsive to emerging issues.
• Flexible to working outside of normal office hours including weekends and might be required to be away from home from time to time.
• Servant leader and an active listener.
• Team player, outgoing, and with negotiation skills.
• Valid driver’s licence.