Van Sales Representative at CDL Human Resource

Job Brief

Responsible for loading and offloading bread to customers, sales collections, debt collection, and reconciliation. Identify new sales opportunities and meet daily, weekly, and monthly sales targets.

Key Responsibilities

• Sales Targets: Achieve daily sales revenue targets.
• Stock and Delivery: Receive stock and deliver bread to depots and customers as per assigned route.
• Sales Reconciliation: Daily cash and stock reconciliation with sales clerks.
• Payment Collection: Collect signed invoices and cheques from customers, ensuring payment for delivered products.
• Returns Management: Adhere to zero returns policy and control product damages.
• Crates Management: Collect and account for crates daily.
• Debt Management: Manage and reconcile payment processes.
• Customer Relationship Management: Communicate price changes and new products, maintain strong customer relationships, and resolve escalated issues.
• Market Development: Increase brand visibility and sales growth by opening new accounts.
• Market Intelligence: Monitor competitor activities and collect market data.
• Sales Cost Controls: Monitor vehicle usage, fuel, and manage the sales budget.
• Quality Control: Implement quality assurance procedures and manage customer complaints.
• Reporting: Maintain accurate records of deliveries, customer accounts, and sales.

Accountabilities

• Daily stock issued
• Daily sales and reconciliations
• Debts and cash balances
• Crates issued and returned
• Company property
• Daily returns (ZERO)

Requirements

Qualifications

• Diploma in sales, marketing, or equivalent.
• At least 2 years of sales management experience, preferably in FMCG.
• Experience selling bread/confectionery products is an advantage.

Skills

• Communication: Excellent interpersonal skills.
• Organizational: Efficient time and resource management.
• Problem Solving: Strong analytical and decision-making skills.
• Technical Expertise: Knowledge of manufacturing processes and products.
• Computer Skills: Proficiency in MS Office.

Physical Requirements

• Extended periods of traveling and occasional lifting of crates up to 6 kg.
• Flexible working hours, including weekends and late hours, may be required.