Warehouse Assistant Kisumu at CFAO Kenya

JOB PURPOSE

This role is responsible for parts warehouse organization and perpetual stock take to support implementation of best warehousing standards and enhanced customer satisfaction

MAIN RESPONSIBILITIES OF THE JOB

Operational Responsibilities

• Arrange and bin parts in respective bins
• Dispatch of parts to customers as per SOP
• Undertake daily perpetual stock take and provide explanations for any variances as per SOP
• Participate in the annual stock take and assist in investigations of any variances as per SOP
• Preparing daily reports – Pending sea/airfreight orders, pending customer orders as guided by the Inventory Analyst and Parts Manager
• Strict adherence to SOPs and 5S standards in the warehouse
• Undertake parts price surveys and comparison with competitors
• Support analysis of aged stocks and arrangement of difference parts for viewing by customers
• Assist in preparation of scraped parts lists and segregation of the approved scrap parts for disposal in accordance with SOP
• Assist in arrangement of bulky parts at the Central Parts depot
• Support picking of parts to fulfil customer orders as guided by Inventory Analyst and Parts Manager
• Support in preparation of daily airfreight orders for approval
• Participate in marketing and sales promotional activities to support displays of parts

KNOWLEDGE, SKILLS AND EXPERIENCE

(Minimum level of academic and professional qualification required to perform effectively in the role)

• Degree in Supply Chain, Sales & Marketing or Engineering

Minimum level of experience required to perform effectively in the role

• 3 years of relevant experience in parts operation

WORKING RELATIONSHIPS

Internal customers

• Technicians
•  Sales Executive

External Customers

• Parts and Service customers
• Parts suppliers

COMPETENCIES

Technical

• Computer Literacy
• Product knowledge- Tractor specifications
• Electronic parts catalogs
• Understanding of Tractor Operations
• Knowledge of relevant legislation and its impact to the automotive industry
• Supply chain – Procurement, logistics, warehousing, inventory management

Functional

• Report writing skills- ability to develop reports
• Presentation skills
• Valid driving license
• Communication skills

Behavior      

• Innovation – Ability to come up with new and better ways of working to improve efficiency and effectiveness
• Time Management – Ability to use time effectively and efficiently
• Drive for results – Aware of their roles and responsibility and can be counted on to meet and exceed goals
• Interpersonal skills – Ability to build rapport and constructive and effective relationships with colleagues and customers
• Customer focus – Establishes and maintains effective relationship with both internal and external customers, to gain their trust and respect
• Ethics and values – Adheres to an appropriate and effective set of core values and beliefs, and in alignment with the CFAO KENYA values
• Integrity and trust – Trusted individual who can present the unvarnished truth in an appropriate and helpful manner, keeps confidence, admits mistakes, doesn’t misrepresent themselves for personal gain