Workshop Manager at Interactive Resource Management Ltd

Your Tasks and Responsibilities;

• Implement and oversee quality control procedures to ensure all repair and maintenance work meets industry standards, and that all vehicles are in optimal working condition.
• Manage, train, and supervise teams, ensuring high performance and adherence to company policies.
• Ensure the workshop operates efficiently and effectively, with minimal downtime and maximum productivity.
• Prepare and manage the workshop budget, ensuring cost-effective operations without compromising quality.
• Ensure the workshop complies with all health and safety regulations, conducting regular safety audits and training sessions.
• Prepare regular reports on workshop performance, including financial performance, team productivity, and fleet condition.
• Identify areas for improvement within the workshop and implement strategies to enhance efficiency and effectiveness.
• Determine the appropriateness of vehicle service requests and authorize work to be completed.
• Establish standards of maintenance and preventative maintenance for vehicles.
• Maintain a record of job cards to be completed, recording time truck was booked in, person allocated, job done and time to completion.
• Ensure correct labor allocation to open jobs to optimize productivity.
• Ensure 24 hours standby to ensure prompt response to all breakdowns of vehicles.
• Assist in handling insurance claims.

Qualifications and Education Requirements

• Bachelor’s degree in mechanical engineering, Automotive Engineering, or a related field.
• Relevant certifications in automotive repair & maintenance, or similar areas.
• Minimum of 5-7 years of experience in a similar role, preferably in a transport company.
• Proven experience in managing a workshop, including the supervision of mechanics and other technical staff. 
• Extensive knowledge of Mercedes Benz trucks.
• Experience in managing a fleet of no less than 50 vehicles.
• Ability to work independently and collaboratively in a dynamic and diverse environment.