Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world. Within its international division, a dedicated unit - head... read morequartered in Belgium - focuses on the needs of International Organisations. This unit is specialised in servicing customers in remote areas as well as central hubs with five service centres in each time zone (Miami, Antwerp, Madrid, Nairobi and Kuala Lumpur) and local representations on every continent. When you work at Cigna, you can count on a different kind of career. >> Why join us? Healthy careers Cigna gives you the opportunity to grow and develop professionally and personally. Because we know our success begins with yours. Healthy returns We offer you monetary and non-monetary rewards. Our compensation is differentiated among employees based on responsibilities and performance. Healthy culture We stand for a work environment that includes the beliefs, values, norms, and management style of our company. Communication is key to our culture. Healthy life We show commitment to our employees’ health, well-being and security, with a strong focus on wellness.
About the job
Handle calls and e-mails and respond to simple and complex inquiries regarding eligibility, cards status, Envoy registration/navigation, policy benefits, issue certificates of insu
Main Duties/Responsibilities:
Adjudicate international medical/dental and vision claims in accordance with policy terms and conditions to meet personal and team productivity and quality g
Mission Statement
At Cigna, we're more than a health insurance company. We're a global health service company. Identity and Access Management is an integral part of IT whose missio
About the job
Handle calls and e-mails and respond to simple and complex inquiries regarding eligibility, cards status, Envoy registration/navigation, policy benefits, issue certificates of insu
Description
Arabic Speaking Customer Service Representative (Calls and Email Team)
Handle calls and e-mails and respond to simple and complex inquiries regarding eligibility, cards status, Env
YOUR JOB
You are responsible for organising efficiently and processing correctly the flow of incoming and outgoing documents (paper and electronic): letters, faxes, claims, payment letters, etc. &n
The role:
The position will report to the department senior supervisr and leading a team of c. 15 staff who will report directly to you.
Your role will be broader than the day to day man
YOUR JOB
You are responsible for organising efficiently and processing correctly the flow of incoming and outgoing documents (paper and electronic): letters, faxes, claims, payment letters, etc. So
About the job
Handle calls and e-mails and respond to simple and complex inquiries regarding eligibility, cards status, Envoy registration/navigation, policy benefits, issue certificates of insu
YOUR JOB
As an Intake Senior Supervisor you will take up a management position. You will be responsible for managing the Back-end Intake area of our Provider Services Organization. This area wil
YOUR JOB
Acts as a receptionist for clients or visitors. Receives and relays incoming, outgoing and internal calls and refers messages to appropriate parties.
Delivers basic administrative tas
YOUR JOB
Motivate individuals and team collectively to achieve agreed work output targets covering productivity, quality and customer/provider satisfaction
Recommend and implement innovative s
YOUR JOB
As a Global Provider Senior Supervisor Claims you will take up a management position. You will be responsible for the Africa Region (geographically) for the different Book of Business r
Description
Arabic Speaking Customer Service Representative (Calls and Email Team)
Handle calls and e-mails and respond to simple and complex inquiries regarding eligibility, cards status, En
As Content Creator, you will be responsible for creating engaging and effective content for internal operational communications towards different stakeholders within the company. One of your main resp
Mission Statement
At Cigna, we're more than a health insurance company. We're a global health service company. Identity and Access Management is an integral part of IT whose mission is t
Our customer service team manages customer-queries through different communication channels (mainly email and phone) providing timely resolutions and pleasant customer experiences.
The Role & R