Job Purpose:
Responsible for carrying out call evaluations and training for the collections and recoveries agents to ensure a standard of high performance is maintained.
Key Accountabilities:
Job Purpose:
Reporting to the Collections/Recoveries Team Leader, the role holder will be;
Responsible for the Collections or Recoveries of allocated group of loan and credit card accounts withi
Responsibilities:
Review and examine patients consistently by performing such duties as taking case histories, conducting physical examinations, and ordering diagnostic laboratory and radiology
Institutional framework and sustainability
The successful Centres are expected to meet the following institutional framework and sustainability criteria. The Centres should be aligned with and serv
Responsibilities:
Receive and verify written prescriptions from patients to ensure completeness and accuracy and refill the requests.
Respond to patients’ inquiries, questions, or reques
Responsibilities:
Carry out diagnostic tests in line with established protocols to facilitate proper diagnosis for appropriate treatment.
Receive requisitions for laboratory tests from the sys
Responsibilities
Attend a training workshop to plan for research activities and familiarize with data collection, consenting tools and protocols
Assist in logistical preparation for consenting
Summary
The Kenya Ministry of Health (MOH) is in the process of moving the 7-1-9 COVID-19 line from Safaricom to the Department of Primary Health Care Services. The MOH plans to expand the line to
Summary of the Position:
The Senior Clinical Research Associate (Sr. CRA) monitors activities at clinical study sites to assure adherence to Good Clinical Practices (GCPs), Standard Operating Proce
Job Description
The holder of this position will first begin as a trainee then later transition into Call Centre Agent role after successfully meeting the training requirements. Below are some of t
Overall Job Purpose
The Call Center Agent will be responsible for providing a first line support to service and resolution to bank customer queries through the allocated support lines on
Purpose
The end-term evaluation seeks to provide relevant data and analysis against the Project indicators and understand the impact of the Project’s interventions. This stands apart from the
Key Responsibilities
Perform various duties on assigned accounts such as recording, verification and validation of customer’s details as received from Clients.
Advise customer on w
The role
The Patient Support Specialist will be responsible for engaging with clients in Arabic to help them through all stages of the medical treatment process – from initial enquiry to help
Applications are invited from qualified candidates for the above position based in Wajir County Kenya. The position holder will be responsible for providing effective and efficient pharmacy services t
Key Responsibilities
The key responsibilities of this role will include:
Supporting successful rollout of ambitious tech strategies defined by country teams
Work with the Programme Integrat
KEY PRIMARY RESPONSIBILITIES
Contact Centre team leader supporting Inbound, Back Office, Outbound and Quality Assurance.
Training and coaching programs to continuously improve contact ce