Career Opportunities at IBM

Delivery Project Executive

This role ensures client needs are satisfied by constructing partnerships between the Project Office, clients, vendors, and subcontractor organizations, and managing the implementation of these partnerships to ensure positive customer satisfaction. They build client satisfaction through formulation, development, implementation, and delivery of application, technical, and business solutions, responding to client requirements as specified in the contract or Statement of Work (SOW). They work with the Project Office and delivery organization as a primary point of contact for client needs requirements and expectations with regard to assigned IBM team operations. They provide account leadership to the service delivery team and direct teams to develop program, project, product, and business strategies, implementing resulting solutions to meet contract deliverables. They manage contractual cost, schedule, and service or product deliverables as they relate to the delivery organization. They manage IBM resources and coordinate client resources to deliver services and solutions to support the client organization. They will act as an escalation point for all Service Delivery Escalations. They support the Project Executive (PE) in identifying growth opportunities and contract profitability. They own quality for service provided by the delivery organization and is responsible for tracking and reporting on service level performance, Service Level Agreements (SLAs) and Service Level Objectives (SLOs), Project Management methodologies, emerging technologies and technical solutions pertaining to client needs should be areas of expertise.

Required Technical and Professional Expertise

A minimum of 7 years’ experience in managing large / complex Projects.

Preferred Technical And Professional Experience

PMP and ITIL certifications will be an asset

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Job Description

IBM Research Africa is IBM’s newest global research lab and is located in Nairobi, Kenya. Teams of research scientists and software engineers at the lab are working on various projects to tackle Africa’s grand challenges and impact 1 billion people by developing commercially viable innovations in financial services, healthcare, blockchain, government and education. We are searching for top-software developers who will help research and develop technical solutions around our innovations.

The successful candidate will have demonstrated ability to drive software development projects leveraging leading edge technologies and execute innovative development projects. As a Software developer in Research you will design and develop state-of-the-art mobile, web, and desktop applications across multiple platforms and devices. You will be expected to define and develop innovative technical solutions, and work with business & development teams to ensure these solutions have a significant impact.

Required Technical and Professional Expertise

Skills

• Java, Python, NodeJS, C++, R
• Design skills: UX/UI
• Android/iOS programming
• Web technologies: HTML5, CSS3
• Exceptional programmer
• Excellent knowledge and understanding of software practices and design patterns
• Some background in machine learning, data-mining, text analytics a plus

Drive

• Examples of side projects, curiosity and self-starter a must
• Interest in research and cutting edge technologies
• Can do attitude

Preferred Technical And Professional Experience

NA