Career Opportunities at Kilimall

Job brief

We are looking for two enthusiastic offline and online marketing interns to join our marketing department and provide creative ideas to help achieve our goals. They will have administrative duties in developing and implementing marketing strategies.As a marketing interns, they will collaborate with our marketing and advertising team in all stages of marketing campaigns.

Their insightful contribution will help develop, expand and maintain our marketing channels.This internship will help you acquire marketing skills and provide you with knowledge of various marketing strategies. Ultimately, you will gain broad experience in marketing and should be prepared to enter any fast paced work environment.

Marketing Intern Job Duties and Responsibilities

• Collect quantitative and qualitative data from marketing campaigns
• Perform market analysis and research on competition
• Support the marketing team in daily administrative tasks
• Assist in marketing and advertising promotional activities (e.g. social media, direct mail and web)
• Prepare promotional presentations
• Help distribute marketing materials
• Manage and update merchants’ accounts

For Offline Marketing Intern, He/she will perform the following duties

• Link the company with campuses
• Identify and register students interested in doing business with the company
• Organize trainings for university students
• Help organize marketing events

Requirements for the Marketing Intern Job

• Strong desire to learn along with professional drive
• Solid understanding of different marketing techniques
• Excellent verbal and written communication skills
• Excellent knowledge of MS Office
• Familiarity with marketing computer software and online applications (e.g. online analytics and Google AdWords)
• Passion for the marketing industry and its best practices
• B.A (Marketing Option)

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Job brief

We are looking for a reliable logistics manager to be responsible for the overall supply chain management. You will organize and monitor the storage and distribution of goods.The goal is to manage the entire order cycle so as to enhance business development and ensure sustainability and customer satisfaction.

Duties and Responsibilities for the Logistics Manager Job

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train logistic workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

Logistics Manager Job Requirements and Qualifications

• Proven working experience as a logistics manager
• Record of successful distribution and logistics management
• Demonstrable ability to lead and manage staff
• Proficient in standard logistics software
• Excellent analytical, problem solving and organizational skills
• Ability to work independently and handle multiple projects
• BS in Business Administration, Logistics or Supply Chain

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Responsibilities for Quality Assurance Team Leader Job

• Lead the QA team to complete the target of quality in CSC;
• Responsible for the development of real-time monitoring and recording of historical recording data based on project characteristics and operational conditions;
• Responsible for the basis of quality control standards, the recording of the project team personnel assessment. According to project needs in a timely manner to improve various types of statements and update the content of the monitor
• Communicate with the project team leader and the training team for the common problems of the project team, so as to better plan and improve the training program and track the training effect. Responsible for first-line business training and promotion.
• Responsible for the selection of each QA specialist every day wonderful recording and problem recording editing recording database.
• Responsible for the weekly recording analysis will be organized to summarize the actual problems of the week and make recommendations for improvement.
• Put forward the optimization program;

Quality Assurance Team Leader Job Requirements

• College degree or above;
• Good leadership and ownership;
• Good communication and judgment ability, oral and written expression fluent unobstructed;
• As least 3 years working experience in call center quality control and have the experience in team management;
• Proficiency in office softwares, like excel, word, PPT etc.;
• Have a strong ability to organize and coordinate work, as well as the ability to solve and analyze problems;
• High sense of service and sense of responsibility, patience and enthusiasm, strong communication and coordination.

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Responsibilities for the Capacity & Data Analyst Job

• Responsible for setting up capacity and data systemï¼›
• Responsible for the incoming contacts forecast and the shift arrangementï¼›
• Responsible for pull data and make CS report;
• Identify key issues and facilitate process improvement;
• Participation in the development and modification of performance appraisal, analysis the KPI of every skill.

Capacity & Data Analyst Job Requirements

• Bachelor degree or above, majoring in mathematics / statistics;
• Fluent in English;
• Good communication and judgment ability, oral and written expression fluent, unobstructed;
• As least 3 years working experience;
• Proficiency in office softwares and the data analysis software like access, excel, database etc., proficiency in SQL;
• Have a good sense of service, work at the practical, serious, proactive, and able to withstand greater work pressure

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Responsibilities For Team Manager Job

• Responsible for SLA and PRR;
• Lead the team to complete the performance tasks assigned by the company, make reasonable performance prediction and personal performance distribution according to the comprehensive factors, provide timely guidance and assistance to the employees, and regularly assess the employees;
• Responsible for leading team building, optimization of work processes, development of internal work regulations, establishment of efficient work;
• Organization department staff training, improve the comprehensive quality of staff;
• Responsible for communication with relevant departments, coordination of daily work and sudden exception handling;
• Summary,analysis of sector-related data;
• Fine management of all of the service skills;
• Organize the regular meeting and team building;
• Make 1*1 communication with agents,and resolve the problems of employees

Team Manager Job Requirements

• Bachelor degree or above, majoring in marketing / e – business / management;
• Fluent in English;
• Good leadership and ownership;
• At least 5 years experience in large-scale call center team management, Internet or call center background preferred;
• Excellent team management and communication, coordination, good customer service awareness and training skills;
• Proficiency in office softwares,like excel,word,PPT etc.;
• Excellent execution and overall planning capabilities;
• Agile thinking, meticulous rigorous, insightful, with good data analysis;
• Resilience, good at dealing with emergencies.