Career Opportunities at Plan International

The Opportunity

The main focus of this role is the preparation of the cash flow forecasting for all 22 National Organisations (NO) and Implementing Member Organisations (IMO) within Plan International Worldwide and also taking responsibility for coordinating and collating all cash flow forecasting requirements for all 60 Country Offices (CO) of Plan International Inc.

The role holder will take responsibility for refining the cash flow forecast based on updates received from NOs, IMOs and COs and communicate these changes to the Head of Treasury in a timely manner. It is expected that cashflow forecasting will make up 30% - 40% of this role.

About You 

You are a chartered accountant (ACCA, ACA, or equivalent) with significant experience in the banking sector, ideally holding a CertFT/AMCT qualification. Your advanced Excel skills (including Micro, Macro, and VBA), along with solid experience in SAP and Power BI, make you highly adept at handling complex financial data. You have deep knowledge of foreign exchange trades and investment banking, with strong organizational abilities to manage multiple tasks and meet tight deadlines.

You communicate effectively in English, both written and verbal, and excel at prioritizing workloads in fast-paced environments. Additional language skills (Spanish, French, or German) and experience in banking operations like KYC and AML are a plus, as is international experience, particularly in APAC, MEESA, or ROA regions. Forex knowledge with exotic currencies and advanced accounting experience would further strengthen your profile.

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The Opportunity

This role is responsible for transforming Plan International’s approach to country-level financial accounting, control, and compliance, embedding a customer-focused approach. The aim is to balance serving Country Offices to help them mature and deliver their objectives while ensuring PII meets its statutory and regulatory compliance requirements.

This is a business-critical role with a global remit. Leads a globally dispersed, multi-cultural team of approximately 6-8. Influences engage and communicate with Regional Finance Directors, Senior managers within Global Hub Finance, finance managers and practitioners and non-finance colleagues in regional, country offices, and national organisations.  The role will be based within Global Hub (GH); it will require continuous engagement across Plan’s global network, though travel will be very limited.

About You

• You are a qualified accounting professional (ACA, CPA, ACCA, or equivalent) with a strong grasp of US GAAP and IFRS, coupled with experience in financial accounting controls. You bring extensive financial expertise, particularly within the INGO, humanitarian, development, or non-profit sectors, and have hands-on experience with SAP or similar financial suites.
• Your analytical skills are sharp, and you focus on process efficiency. You’re proficient in Microsoft Office, especially Excel and PowerPoint. You have a deep understanding of organizational priorities, values, and finance business processes, with a proven ability to lead teams, motivate colleagues, and drive improvements in financial compliance.
• You thrive under pressure, can manage ambiguity, and work effectively within diverse teams. Your leadership is inclusive and empowering, and you excel at imparting knowledge. Additional language skills in Spanish or French are a plus.

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The Opportunity

The Manager, Financial Policy and Procedures, will lead the development and maintenance of financial policies (including finance manual) and processes through collaboration with a global group of subject matter experts (SMEs). This role ensures that financial policies and procedures are simplified, well-understood, and easily accessible to staff. The Manager will work closely with various departments to ensure policies and procedures are regularly reviewed and updated, maintaining their relevance and supporting a robust financial control environment. Continuous improvement of financial processes is a key component of this role.

About You

• You are a certified financial professional (ACA, ACCA, CPA, CMA, or equivalent) with significant experience in financial management, policy development, and regulatory compliance within diverse, multi-cultural environments. You have a strong track record of developing and implementing financial policies and procedures, with a deep understanding of financial management principles and proficiency in financial software.
• With excellent communication, leadership, and teamwork skills, you can engage diverse stakeholders and deliver effective presentations. You have a keen eye for detail, strong organizational skills, and the ability to manage multiple priorities independently, all while upholding high ethical standards and financial transparency.
• An advanced degree (MBA, Master’s in Finance) and experience in a global or multinational organization are highly desirable.

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ABOUT THE ROLE 

Plan International Kenya is seeking a highly skilled and experienced Humanitarian Response Manager who is also highly motivated and experienced in triple nexus programming to lead and oversee all aspects of humanitarian response and nexus programming within the Kenya Country Program. This position will be based in Kenya and will require extensive travel and fieldwork, particularly in regions affected by humanitarian crises in country. 

DIMENSION OF THE ROLE

• This is a strategic role to lead, guide and design the holistic approach for Plan International’s humanitarian response in Kenya, aligning the CO program to sound humanitarian standards and with the organization's global humanitarian strategy and the specific needs and context of Kenya. The role supports the CO to fundamentally ensure nexus programming is institutionalised, while being cognisant on the changing context of global humanitarian crises. Among the key dimensions of the role include development of a humanitarian and resilience building strategy, a relevant humanitarian response framework that includes resource mobilization, modelling of humanitarian, development and community cohesion approaches, managing an operational Emergency Preparedness and Response plan, while driving gender transformative Emergency programs design, implementation and reporting in PIK.

ACCOUNTABILITIES AND MAIN WORK ACTIVITIES

STRATEGIC LEADERSHIP 15%

• Leading the development of Plan Kenya’s Humanitarian and Resilience strategy, overseeing the creation of implementation plans.
• Designing and executing a policy and advocacy strategy to enhance Plan Kenya's influence on emergency issues affecting girls and young women, engaging with government and external stakeholders as necessary.
• Provide strategic direction and leadership for Plan International’s humanitarian response in Kenya, aligning activities with the organization's global humanitarian strategy and the specific needs and context of Kenya. 
• Lead the integration of humanitarian, development, and peacebuilding approaches within Plan International’s programs and projects in Kenya, ensuring alignment with the organization's triple nexus strategy and objectives.
• Develop and implement strategic plans for resilience building initiatives, in alignment with Plan Kenya's objectives and priorities.
• Coordinate with internal departments, external partners, and stakeholders to ensure a holistic approach to resilience building.

PROGRAM MANAGEMENT 10%

• Lead the design, planning, implementation, and monitoring of humanitarian programs and projects across various sectors including but not limited to shelter, WASH (Water, Sanitation, and Hygiene), sexual reproductive health and rights, education in emergencies, child protection, and livelihoods.
• Collaborate with program teams to design and oversee the implementation of humanitarian and resilience building response programs, ensuring alignment with Plan Global humanitarian policy, country strategy, and national/international emergency standards.
• While working closely with program teams, he or she will lead the designing and development of integrated programs that address the root causes of vulnerability and build resilience among communities affected by humanitarian crises, conflict, and poverty.
• Taking the lead in emergency response and resilience initiatives within the country, documenting and disseminating best practices and lessons learned to improve future interventions. 

CAPACITY BUILDING AND QUALITY ASSURANCE 10%

• Establish and train an Emergency Response team within the Country Office, ensuring they are prepared to deploy swiftly and effectively during emergencies, both domestically and internationally.
• Identify capacity gaps within the humanitarian team and local partners and develop and implement capacity-building initiatives to strengthen the capacity of staff and partners in humanitarian response.
• Take responsibility for designing and implementing high-quality and effective humanitarian and resilience programs, ensuring integrated response that meet established standards and contribute to the organization's objectives.
• Ensure that all humanitarian activities adhere to international humanitarian standards, best practices, and donor requirements. Conduct regular monitoring and evaluation of programs to ensure quality and accountability.
• Provide technical support and capacity building to Plan International staff, partners, and community members on the triple nexus approach, humanitarian principles, conflict sensitivity, and peacebuilding techniques.
• Facilitate capacity building programs for staff, partners, and community members to enhance resilience to various hazards and shocks.
• Provide technical support and guidance on best practices in disaster risk reduction, emergency preparedness, and response.
• Provide technical support and guidance to the country humanitarian team during emergency assessments, rapid gender analysis, surveys, and studies, ensuring thorough and accurate data collection and analysis and that humanitarian and resilience building program are gender transformative or gender aware.

FINANCIAL AND GRANT MANAGEMENT 5%

• Oversee budget planning, financial management, and grant compliance for all humanitarian projects. Work closely with the finance team to ensure accurate and timely financial reporting.

COMPLIANCE AND MANAGEMENT OF RISKS10%

• Identify and prioritize vulnerable communities and areas at high risk of disasters, incorporating diverse perspectives and local knowledge and prepare plan of action to mitigate the risk 
• Prepare, and periodically update, a disaster/hazard monitor for the region; undertake an analysis and recommend use of existing early warning systems for Plan’s programming, building on existing national systems and information to inform preparedness plan 
• Conduct thorough risk analysis and context assessments to iidentify potential risks and challenges in the humanitarian operating environment and develop and implement risk mitigation strategies to ensure the safety and security of staff and beneficiaries. 
• Policies and procedures: coordinates with relevant heads of department/section so that systems and processes are in place to comply with global policies, standards and procedures and legal requirements, as applicable to his/her function. 
• Oversee the complaints and feedback mechanism affecting all humanitarian work\.

ADVOCACY AND REPRESENTATION 10%

• Represent Plan International in humanitarian coordination forums, clusters, and working groups at the national and regional levels. Advocate for the rights and needs of children and vulnerable populations affected by humanitarian crises. 
• Advocate for policies and practices that promote the triple nexus approach and address the root causes of humanitarian crises, conflict, and poverty in Kenya. Engage with government authorities and other stakeholders to influence policies and strategies that support sustainable development and peacebuilding efforts.
• Represent Plan International Kenya in relevant national humanitarian technical working groups and thematic clusters, advocating for children's and girls' needs.
• Engaging with high-level technical experts, government officials, parliamentarians, and civil society organizations to advocate for policy change and negotiate on behalf of Plan Kenya.
• Conducting policy analysis to inform advocacy efforts and maintaining dialogue with key decision-makers within the government.

REPORTING, MONITORING, EVALUATION, AND LEARNING 10% 

• Establish a robust reporting process as well as oversee timely preparation, review, and submission of internal and external reports, for transparency and accountability and profiling our work
• Continuously analyse and compile reports from various agencies and government institutions involved in early warning monitoring, emergency response and reporting and provide comprehensive reports and insights to CMT for decision-making.
• Liaise closely with Program Unit managers and or Project manager to deliver timely reports on Plan Kenya's humanitarian and resilience response, including situation reports, challenges and successes encountered during implementation.
• Communicate effectively with internal and external stakeholders to share updates, successes, and challenges.
• Prepare and submit timely reports on the progress and impact of humanitarian and resilience programs.
• Develop and implement robust monitoring and evaluation systems to track the progress and impact of integrated programs. Ensure that lessons learned are documented and shared internally and externally to inform programmatic decision-making and improve practice.
• Conduct regular assessments and reviews to identify gaps, challenges, and lessons learned, adapting strategies as needed.
• Foster a culture of learning and knowledge sharing within Plan Kenya and with external stakeholders, documenting successful practices and innovative approaches.

PARTNERSHIP DEVELOPMENT 5%

• Foster strong partnerships and collaboration with government agencies, UN agencies, international NGOs, local NGOs, community-based organizations, and other relevant stakeholders to ensure a coordinated and coherent response to humanitarian and development challenges in Kenya.
• Cultivate and maintain relationships with key partners, including government agencies, NGOs, and community-based organizations.
• Collaborate with partners to leverage resources and expertise for effective humanitarian and resilience programming.
• Ensure effective on-boarding of Partners

RESOURCE MOBILIZATION 10%

• Support fundraising efforts by providing technical input and guidance on the development of funding proposals and donor engagement strategies for integrated programs.
• In collaboration with the Business Development Team at the Country Office, identify funding opportunities with National Offices and lead/support strategy and concept development with the Technical Specialists
• Ensure the Country Director and the Regional Disaster Risk Management are kept informed about assessment progress, emergency response implementation and strategies, project plans, progress reports, and other significant developments.
• Pro-actively networks and build external relations and support or lead fund raising efforts and build up a portfolio of grants to finance to meet the funding target of the response plan in close coordination with the Business Development Unit.  
• Support the development and design of all external proposals, budgets and reports.  Ensure they are completed to the highest possible standard

TEAM DEVELOPMENT AND PEOPLE MANAGEMENT 5%

• Provide leadership and guidance to the Emergency Response Team (ERT), humanitarian team, including recruitment, performance management, and professional development of staff.
• Ensures that all humanitarian response teams are operating as high-performance teams and have clear accountability lines.
• All programme staff understand, adopt and live the Values Based Leadership and Behaviours Framework in their daily work and life.
• Team building and maintenance: establish, agree, communicate and monitor standard of performance and behaviours of the team through IAPs, and key performance indicators (KPI’s) that are agreed annually, and monitored and updated quarterly.
• Ensures that the humanitarian response team has necessary skills, training and development to be able to effectively deliver on their roles, as well as provide the needed coaching and mentoring for career advancement.

SAFEGUARDING OF CHILDREN AND YOUNG PEOPLE AND PROGRAM PARTICIPANTS 5%

• Ensure adherence to safeguarding policies and standards.
• Maintain and implement a safeguarding and PSHEA framework.
• Ensure regular training on safeguarding policies provided to staff.
• Establish reporting mechanisms and respond promptly to concerns.
• Monitor and analyse the operating environment for potential risks, taking-action as needed.

ANY OTHER DUTY 5 %

• Any other assignment within the scope of work

TECHNICAL EXPERTISE, SKILLS AND KNOWLEDGE

Qualifications/ experience essential:

• Bachelor’s Degree or equivalent in international development, humanitarian studies, peacebuilding, international development, social sciences, or related field.
• At least 10 years of experience in program management, with a focus on humanitarian response, development, and peacebuilding initiatives, including experience in leading humanitarian programs in complex emergencies.
• Strong understanding of humanitarian principles, standards, and frameworks, including Sphere standards, Core Humanitarian Standard, and the Inter-Agency Standing Committee (IASC) guidelines.
• Strong understanding of the humanitarian-development-peacebuilding nexus and demonstrated experience in integrating these approaches into program design and implementation.
• At least 5 years proven leadership and coordination skills, with the ability to work effectively with diverse stakeholders, including government agencies, donors, NGOs, and community-based organizations.
• Excellent communication, negotiation, and advocacy skills, with the ability to influence policies and practices at local, national, and international levels.
• Experience working in Kenya or similar contexts affected by humanitarian crises, conflict, and poverty.
• Commitment to Plan International’s values and principles, including gender equality, inclusion, and child rights.
• Proven experience in program design, implementation, monitoring, and evaluation in multiple humanitarian sectors.
• Demonstrated experience in capacity building, staff management, and partnership development.
• Strong analytical and problem-solving skills, with the ability to think strategically and make sound decisions in high-pressure situations.

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The Opportunity

We are seeking a skilled financial Head of Business Partnering and Strategic Finance to join our team as a key financial business partner to the CEO, CFO, and Directors of Strategic Finance, Corporate Finance, and Treasury. In this pivotal role, you will be responsible for shaping the financial strategy of Plan International, analyzing the organization's overall financial health, and identifying future risks and opportunities. Your strategic insights will play a critical role in maximizing financial sustainability by developing strategies to capitalize on opportunities and mitigate risks. You will also lead the establishment of a cutting-edge business partnering culture within the Business Partnering team, the Global Hub finance team, and the broader Plan International finance community.

About You

• Extensive financial business partnering experience 
• Strategic and critical thinking 
• Strong financial, economic, budget modelling skills 
• Experienced people manager and coach
• Project management qualification or related experience
• Qualified Chartered Accountant (ICAEW/CIMA/ACCA or internationally recognised equivalent) 
• Educated to degree level ideally in Finance or Economics or MBA or equivalent experience
• Ideally experienced in INGO Sector (preferably Humanitarian/Development) and working in programme delivery countries 
• Additional language skills (French, Spanish) are advantageous 

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ABOUT THE ROLE

The Services Delivery Quality Assurance Officer is responsible for designing and implementing quality procedures and standards, assessing team and client requirements, and ensuring these are met. This role will support the SSC management in building and implementing decisions relating to quality objectives by creating and maintaining quality reports and dashboards and in creating, monitoring, and reviewing of KPIs and SLAs among others. 

ACCOUNTABILITIES 
 Services Quality Assurance 

• Provide technical guidance and oversight to support SSC team particularly in areas of root cause analysis, internal control principles, and risk. 
• Provide support through data analysis, sample calculation, and testing as needed, in the review of the office systems, procedures and processes for compliance with organizational rules and regulations. 
• Support the SSC in enforcing and strengthening internal controls to ensure that systems are in place to prevent, detect and report non-compliance. 
• Summarize key issues and prepare reports that addresses stakeholder needs. 
• Leads the discussions with streams on key issues identified and escalate to head of shared services for engagement and negotiation with key stakeholders for issue resolution. 
• Maintain and update services streams risk register. 
• Ensures and monitors that all SLAs agreed are met and efficiently, with issues properly documented, reported and escalated as needed. 
• Defines, develops and implements Services quality assurance practices and procedures as well as documents, and assesses the practices and procedures in place for the work streams 
• Works with the SSC Management Team to identify issues, risks, inefficiencies and improvement areas and defines how to address them 
• Identifies and drives process improvement initiatives that can be managed to maximize effectiveness and efficiency 
• Builds Key Performance Indicators (KPI), drafts Service Level Agreements (SLA) fit for the unit and designs the implementation and governance of these KPIs and SLAs 
• Ensures that work delivery consistently follows established standards and that the teams’ function on high levels of quality by promoting process standardization and optimization 
• Contributes to the establishment of Service delivery and quality assurance best practices consistent with industry and quality standards 
• Provides technical guidance and support to the SSC team on quality Assurance concepts, techniques, and tools 
• Acts as the point of contact for escalations and develops, recommends, and monitors corrective and preventive actions 
• Build and maintain strong relationships with external stakeholders, understanding their needs and expectations. 
• Coordinate clients’ team cross functional and management meetings to provide updates on SSC KPIs performance and gather clients’ feedback 

Change and Continuous Improvement 

• Promote a culture of quality and continuous improvement within the SSC 
• Initiate and lead projects that advocates for quality within the streams 
• Initiate and lead projects that strengthens the quality of services and review internal processes 
• Prepare structured evaluations on risk and benefits realizations of change initiatives 
• Remain current and knowledgeable to ensure all changes in policies and regulations applicable to SSC are implemented to ensure compliance. 
• Evaluate the impact of changes in regulations on internal controls and advise management accordingly. 
• Keep abreast of latest advancements in Services delivery quality assurance and data analysis and ensure SSC team is trained and updated. 
• Help design and deliver training programs to address compliance needs, risk management and internal controls. 

Data analysis and reporting 

• Develops and provides reports on a regular basis to the SSC Management Team inclusive of trend analysis and data insights 
• Maintains the individual functions, SSC teams and overall KPIs and SLAs dashboard 
• Engages stakeholders to gather and document requirements relating to the quality initiatives 
• Identifies training needs and organizes training interventions to meet quality standards 
• Uses Project Management methodologies to plan, implement and track deliverables  Communicate quality assurance findings and improvements to stakeholders regularly. 

Safeguarding 

• Ensure that Plan International’s global policy for Safeguarding and PII policy for Preventing Sexual Harassment Exploitation and Abuse; and Gender Equality and Inclusion are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures. 

 
TECHNICAL EXPERTISE AND KNOWLEDGE 

• A Bachelor’s degree in accounting, business administration, economics, financial management, human resources management, public administration, or another relevant field. 
• A minimum of 3-5 years of experience in quality assurance roles, preferably within a shared services or similar environment with at least one year involved in data analysis. 
• Proficiency in data analysis and reporting is required 
• High proficiency with Microsoft Office is required. 
• Good Knowledge of customer services metrics, service level agreements and customer survey techniques are required. 
• Experience in project management or change management is an asset 
• Experience internal audit and/or risk management with a proven track record of interfacing with multiple levels of the organization is highly desired. 
• Experience working in a Shared Service Centre environment/business support Centre is desirable. 

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About The Role

The Logistics Officer – Fleet and Asset Management will be responsible to support Fleet and Asset management. Provides day to day implementation of Fleet/Asset management in compliance with Plan’s global policies, best practices, local regulations and business needs. In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.
Accountabilities And Main Work Activities

Vehicle/Generator Management:

• Responsible for Own/ third-party company-owned vehicle fleet management.
• Maintain accurate records of work orders, log sheets, and invoices.
• Maximize fleet efficiency and effectiveness through planned resource allocation following PLAN guidelines.
• Ensure all fleet data management is conducted professionally and in accordance with PLAN guidelines.
• Supervise the planning of maintenance and repairs of all fleet units, including generators.
• Coordinate with outsourced workshops for maintenance and repairs.
• Manage fleet stock and plan light vehicle movements and fleet allocation.
• Mentor and supervise drivers on equipment, fuelling, and cleaning practices.

Fuel Management:

• Manage and account for fuel supplies and usage, including contingency planning.
• Analyze fuel usage and recommend optimal fuel utilization.
• Refuel vehicles and safely store fuel cards.
• Evaluate fuel suppliers and government fuel tariff regulations.

Staff Management:

• Supervise and build the capacity of the fleet staff team.
• Participate in annual staff appraisals in coordination with the Supply Chain Manager
• Plan and monitor Fleet unit staff absences and holidays.
• Conduct theoretical and practical driving tests for PLAN drivers or vehicle users.
• Ensure driver compliance with local traffic regulations.
• Participate in driver recruitment and probation evaluations.
• Asset Inventory Management:
• Maintain an accurate inventory of organization assets, including equipment, supplies, and other resources.
• Conduct regular inspections to assess the condition and usability of assets.
• Coordinate asset acquisitions, transfers, and disposals following organizational protocols.
• Monitor asset utilization and allocation to support program activities effectively.
• Update asset registry and maintain detailed records of asset movements.
• Asset Maintenance and Repairs:
• Plan and oversee the maintenance and repairs of organization assets to ensure optimal functionality.
• Coordinate with external service providers and vendors for asset servicing and repairs.
• Ensure timely completion of maintenance tasks and adherence to quality standards.
• Implement preventive maintenance schedules to extend the lifespan of assets.
• Manage asset maintenance budgets and expenditures efficiently.
• Asset Tracking and Reporting:
• Establish and maintain reliable asset tracking systems to monitor asset movements and usage.
• Generate regular reports on asset status, utilization, and performance indicators.
• Provide insights and recommendations based on asset data analysis.
• Collaborate with program managers to align asset management with program needs and objectives.
• Ensure compliance with organizational policies and donor requirements regarding asset management.

Asset Security and Compliance:

• Implement measures to safeguard organization assets against loss, theft, or damage.
• Ensure compliance with relevant regulations and guidelines governing asset management.
• Conduct audits and physical verification of assets to ensure accuracy and accountability.
• Coordinate with security and administrative teams to address asset security concerns.
• Develop and update asset management policies and procedures
• Office Administrative Tasks:
• Coordinate monthly account review meetings with third-party providers.
• Manage work orders, invoices, and supplier payments.
• Evaluate vehicle requirements and allocation based on utilization and needs.
• Handle all aspects of accidents, liaising with insurance, police, and PLAN Legal department.
• Monitor and update fleet inventory, providing reports.
• Report all accidents or incidents and oversee verification and approval of fleet expenditures pending Logistic validation.
• Manage vehicle registrations and documentation.
• Evaluate fleet wave database and suggest cost-saving techniques and improvements.
• Compile and send reports from Fleet wave to Log Coordinator as necessary.

Coordinate with VFM/Technical Responsible on work done.

• Safeguarding Children and Young People (Safeguarding) and Gender Equality and Inclusion (GEI)
• Understand and put into practice the responsibilities under Safeguarding and GEI policies and Plan International’s Code of Conduct (CoC), ensuring that concerns are reported and managed in accordance with the appropriate procedures;
• Ensure that Programme implementation staff at the country office and in the field are properly inducted on and understands their role in upholding Plan International’s safeguarding and GEI policies;
• Ensure that Plan International’s global policies for Safeguarding Children and Young People and Gender Equality and Inclusion are fully embedded in project design, during implementation and as principles applied in day-to-day work of Programme team; • Ensure that Plan Kenya contributes to Plan International’s global efforts to ensure safeguarding and GEI, including making sure that relevant reporting and data are submitted.

Essential Knowledge and Experience:

• Bachelor’s degree in Logistics, Supply Chain Management, or related field.
• Proven experience in fleet management, asset management, and staff supervision.
• Strong knowledge of transportation regulations and fleet maintenance best practices.
• Excellent communication, organizational, and leadership skills.
• Have knowledge in Track point system
• Ability to work under pressure and in a multicultural environment.
• Proficiency in relevant software and MS Office suite.

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Role Purpose

• Plan International is an independent child rights and humanitarian organisation committed to children living a life free of poverty, violence, and injustice.
• We actively unite children, communities and other people who share our mission to make positive lasting changes in children’s and young people’s lives. We support children to gain the skills, knowledge, and confidence they need to claim their rights to a fulfilling life, today and in the future. We place a specific focus on girls and women, who are most often left behind. We have been building powerful partnerships for children for more than 85 years and are now active in over 80 countries.
• The Shared Services Centre is a Centre of Excellence based in the MEESA region established to serve clients to enhance their operation effectiveness i.e. COs, RH and GH. The centre is committed to a reliable, efficient and effective service to clients at a competitive price. Its ultimate goal is to be trusted, predictable, and dependable to our clients at all times and to ensure commitment to quality and excellent turnaround times in all our service delivery.
• Supply Chain is the backbone to our operations. Within Plan International MEESA Regional Office, this role will ensure appropriate strategic direction is set, implemented and maintained for the Shared Services Centre, aligned with our Global Strategy as well as Plan International standards and processes. The postholder will drive supply chain planning and engage proactive Supply Chain support to meet project needs and requirements; achieving compliance with Donor rules and regulations, Plan’s own internal policies, procedures and systems, as well as upholding high standards of ethics at all times.
• Responsible for the efficient and effective organisation and coordination of the Supply Chain Team, this is an opportunity to grow performance and expertise within the Shared Services Centre while supporting the Country Offices and across Programme Units (PUs) and Programme Implementation and Influencing Areas (PIIAs) strengthening internal control, processes, capacity and performance. With a strong analytical and problem-solving mind, you will be able to identify challenges and opportunities for innovative improvements, and act as a leader for change.
• Dimensions Of The Role
• The role covers all areas of Supply Chain at the Shared Services Centre, and supervision of supply chain staff at the Shared Services Centre. Cross-functional engagement with other teams is critical to ensure alignment of processes and efficient operations in the region.
• Supply Chain management in the scope of this role includes:
• Technical processes across Operational Planning, Procurement, Assets, Fleet, Inventory and Warehouse Management, Facilities & premises management, Administration (travel & accommodation, events etc.), Gifts in Kind, Customs Clearance in both Humanitarian and Development contexts and support to Distributions
• Process performance analysis, monitoring and reporting
• Systems application, compliance and strengthening
• Team management and capacity strengthening
• Development of KPIs for Supply Chain activities; measuring and monitoring progress against objectives, ensuring targets are met to enable seamless synergies with other departments
• Provision of support and reporting to the Director of Corporate Services & Government Relations in order to minimise financial and compliance risks throughout the Supply Chain
• Support in the selection of our partners and working with them on capacity strengthening and monitoring across their supply chain activities.

Accountabilities

• Maintain high management standards for all Supply Chain activities
• The needs from the SSC, RH and Country Programmes are planned, consolidated and appropriately sourced, with effective processes to achieve cost-savings, compliance and minimise risk.
• The Fleet of engines (including vehicles, motorbikes and generators – owned and rented) is fit for purpose and well managed to deliver Plan International’s projects in a safe and efficient manner.
• The storage and flow of goods in the supply chain enables timely project delivery, whilst maintaining consistent and appropriate controls.
• The SSC has a planned, fit for purpose pool of assets (low and high value), and can effectively control, manage and report on them.
• Offices and other premises (incl. warehouses, accommodation) are managed as a country-wide portfolio, with needs and costs reviewed and anticipated regularly.

Leadership

• Accountable for overall Supply Chain performance, providing strategic direction for the function and ensuring it is well aligned to the organisational strategic objectives and Strategy.
• Develop the overall operational planning for procurement, fleet and assets, in liaison with respective user departments, and lead the implementation of the plan in order to realise the organisation’s objectives.
• Monitor overall process performance, manage continuous improvements in the department, ensure regular reports are received including quarterly procurement planning analysis.
• Performance Management – Manage, motivate, develop and oversee the performance management of staff in line with the organisation’s systems, rules and regulations for HR management including staff evaluation, training and career planning.
• Proactively engage with cross-functional teams to ensure awareness and inclusion of Supply Chain aspects in all relevant areas of the organization.
• Act as the supply chain focal point for all grants/programmes, providing high quality input at all stages of the project cycle from proposal development, programme planning, inception, implementation and closure ensuring that all aspects of supply chain & logistics are considered (supply chain plans, procurement plans, staffing plans, budgeting, etc.).
• Provide supply chain leadership & management support to key programmes in the country, with emphasis on ways of working effectively with the different Units.
• Lead on driving supply chain change initiatives through the SSC supply chain aiming for operational excellence in line with the Supply Chain Operations Manual.

Supply Chain Operations Management

• Responsible for the compliant and efficient execution of Supply Chain operations in line with Donor rules and regulations and Plan Global standards, policies and tools.
• Lead on Procurement Planning development, analysis and strategic orientation for procurement activities within SSC ensuring efficient planning and allocation of resources.
• Develop a strong procurement structure with proactive market and supplier identification, development of supplier framework agreements in line with overall needs and requirements.
• Develop sourcing strategy to make procurement activities more proactive and strategic in manner to enable on time, quality, and cost-efficient delivery.
• Strengthen the development, execution and monitoring of contracts with suppliers, ensuring all policy documents for Plan International are included (Child Protection, Anti-corruption and Anti-Terrorism Policy, Gender and Release from Liability Policy).
• Ensure efficient process turnaround, value for money and efficient use of resources (staff, assets, infrastructure)
• Fleet management processes and systems are implemented alongside careful data analysis to ensure that the fleet is optimised, rightly utilised and sized as per needs, mitigating risks and adhering to high standards of safety and security.
• The pool of assets is maintained, monitored and reported on to ensure it is fit for purpose and to comply with donor requirements.
• Offices are efficiently managed ensuring staff health and safety. All premises are appropriately, efficiently and regularly maintained.
• End to end Supply Chain costs are understood and monitored to ensure appropriate cost recovery to projects.

Supply Chain Excellence, Logistics and Procurement compliance

• Accountable for effective, compliant and cost-efficient Supply Chain management processes, measures and controls that ensure the right quality and quantity of goods and services are purchased at the right price and delivered to the right place at the right time.
• Certify that internal Supply Chain controls are always adhered to and safeguard the organization from loss or malpractice.
• Evaluate and control measures used to manage risk in all supply chain business processes and guide management in development / improvement of control measures as necessary.
• Review all Procurement documentation ensuring compliance with the organisation’s policies, procedures and thresholds as per the operations manual.
• Ensure compliance to stores/warehousing, inventory and assets procedures which include physical checks/verification of goods and services received and implementation of efficient inventory management practices.
• Ensure appropriate fleet processes are in place to mitigate risk, improving safety and security.
• Monitor and evaluate key performance indicators (KPIs) and metrics to assess the performance of SSC supply chain operations and identify areas for improvement.
• Capacity Development and Stewardship:
• Conduct staff appraisals and monitor performance through mentoring, coaching, regular 1:1s and coordination meetings.
• Develop strong integrated working relationships with user departments to support the early identification of supply chain needs and also support the grants management team during proposal writing.
• Provide analysis, benchmarks and recommendations for determining effective resource utilisation.
• Lead and implement continuous improvement as a standard way of operating within the Supply Chain department.
• Provide oversight of the Supply Chain function, building on process capacity and teams capability.
• Identify staff capacity building requirements through training needs assessments and skills gaps analysis.
• Develop a training and capacity building plan based on any gaps identified from the needs assessment and through any other channels.

Supply Chain Through Partners:

• Close involvement in the selection process for Plan partners including due diligence process, proportionate monitoring of partner activities as well as providing capacity building, coaching and training as required.
• Ensure that partners’ supply chain related reports (asset, stock) are received and reviewed regularly as per the supply chain operation manual requirements.
• Administration
• Supervise/facilitate arrangements for conferences, workshops and visits including travel.
• Ensure that Plan’s office, compounds and housing are well maintained and managed
• Ensure that Plan’s facilities are covered by appropriate insurance and a monitoring mechanism exists to ensure damages are promptly repaired by the insurer.
• Facilitate the annual insurance survey and submit quality report to the headquarters.
• Ensure that the Country Office adheres to all aspects of the Country Agreement between Plan and the Government including submission of any required reports.
• Facilitate registration/renewal of registration with relevant Ministries and ensure all registration requirements are upheld.
• Ensure Plan complies with all applicable local laws and regulations within Supply Chain remit.

Emergency programming

• Ensure that supply chain minimum preparedness actions are in place in line with the country’s ready to respond plan.
• Ensure training and capacity building for staff on the supply chain in emergency requirements including the emergency procurement procedures and thresholds.
• Socialise and adhere to emergency procedures activation process.
• Actively represent Plan International in the country supply chain coordination networks (Logistics Cluster, HULO) and apply any initiative benefiting Plan International especially in emergency operations.
• Service Level Agreement (SLA) Development and Implementation
• Lead and manage the Supply Chain management Service Levels Agreements with clients focusing on proactive, responsive and efficient operations and targeted excellence.
• Design, develop, and implement comprehensive SLAs for finance operations services provided by the Shared Services Centre.
• Collaborate with stakeholders to define SLA parameters, including performance metrics, response times, and service quality standards.
• Ensure SLAs are aligned with organizational goals and client expectations, regularly reviewing and updating them as necessary.
• Monitor compliance with SLAs, analyzing performance data to identify trends, areas for improvement, and potential risks.
• Develop and maintain documentation for all SLAs, ensuring clarity and accessibility for all relevant parties.
• Conduct training sessions and workshops to educate supply chain team members and stakeholders on SLA requirements and compliance.
• Work with cross-functional teams to resolve SLA breaches, implement corrective actions, and enhance service delivery processes.
• Present supply chain function SLA performance reports to SSC management and clients, providing insights and recommendations for continuous improvement.

Safeguarding

• Ensure that Plan International’s global policies for Safeguarding Children and Young People and Gender Equality and Inclusion are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures

Essential

• University degree in supply chain management, business management and administration or related field and/or equivalent professional experience in a similar position most of which should preferably be from within the humanitarian/NGO sector.
• At least 7 Years’ experience in relevant field
• 3 Years in a leadership/managerial role
• A professional qualification at least CIPS level 5
• A professional membership of recognized purchasing and supplies institution (CIPS, KISM)
• Experience in a similar environment with significant scale of country or region wide supply chain management responsibilities across procurement, fleet, asset management warehousing, administration, distribution both directly and working through partners.
• Experience in supply chain in emergency preparedness and response programming; both direct implementation and implementation through partners.
• Previous experience in managing and developing teams and the ability to lead, motivate and develop others including remote management of teams across multiple sites.
• Strong leadership and interpersonal skills with a particular ability to think outside the box.
• Strong analytical and problem-solving skills, with the ability to report on and demonstrate performance improvement and efficiencies through accurate and concise reports.
• Excellent communication skills.
• Strong IT skills, including Excel and integrated resources management (ERP) software (SAP would be an advantage).
• Knowledge and experience of project management.
• Knowledge of the humanitarian sector trends and constraints would be an advantage.
• Proficiency in English language is essential.

Desirable

• Experience in international supply chains and custom regulations
• Experience with supporting Cash and Voucher programming
• Training and capacity building experience
• Experience of working in ERP based systems and environment
• Experience of working in large scale/fast moving emergency responses

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ROLE PURPOSE

• Plan International is an independent child rights and humanitarian organisation committed to children living a life free of poverty, violence, and injustice.
• We actively unite children, communities and other people who share our mission to make positive lasting changes in children’s and young people’s lives. We support children to gain the skills, knowledge, and confidence they need to claim their rights to a fulfilling life, today and in the future. We place a specific focus on girls and women, who are most often left behind. 
• We have been building powerful partnerships for children for more than 85 years and are now active in over 80 countries.
• The Shared Services Centre is a Centre of Excellence based in the MEESA region established to serve clients to enhance their operation effectiveness i.e. COs, RH and GH.  The centre is committed to a reliable, efficient and effective service to clients at a competitive price.  Its ultimate goal is to be trusted, predictable, and dependable to our clients at all times and to ensure commitment to quality and excellent turnaround times in all our service delivery.
• The IT Officer - Security is responsible for ensuring the security of Plan International’s information systems and data. This role involves developing, implementing, and maintaining security protocols, procedures, and policies to protect the organization’s digital assets from cyber threats and vulnerabilities.

ACCOUNTABILITIES

Security Management

• Develop, implement, and maintain comprehensive IT security policies and procedures.
• Conduct regular security assessments, vulnerability testing, and risk analysis to identify and mitigate potential security threats.
• Monitor and manage security tools and systems to protect the organization’s network, systems, and data.

Incident Response

• Develop and implement an incident response plan for addressing security breaches and cyber attacks.
• Coordinate and manage the response to security incidents, including investigation, containment, and recovery.
• Conduct post-incident analysis to determine the root cause and implement measures to prevent recurrence.

Security Awareness and Training

• Develop and deliver security awareness training programs for staff to promote best practices in information security.
• Create and maintain security-related documentation, including user guides, policies, and procedures.
• Provide guidance and support to staff on security-related issues and best practices.

Compliance and Reporting

• Ensure compliance with relevant security standards, regulations, and policies (e.g., GDPR, ISO/IEC 27001).
• Conduct regular audits and assessments to ensure compliance with security policies and procedures.
• Prepare and present security reports to management, highlighting risks, incidents, and recommendations for improvement.

Technical Security Implementation

• Implement and manage security measures such as firewalls, intrusion detection/prevention systems (IDS/IPS), antivirus software, and encryption tools.
• Manage access controls, including user permissions and authentication mechanisms.
• Perform regular security updates and patch management to ensure systems are up-to-date and secure.

Collaboration and Support

• Collaborate with IT team members and other departments to ensure security measures are integrated into all IT projects and initiatives.
• Provide technical support and troubleshooting for security-related issues.
• Stay updated with the latest security trends, technologies, and best practices to continually improve the organization’s security posture.

Safeguarding (5%)

• Ensure that Plan International’s global policy for Safeguarding and PII policy for Preventing Sexual Harassment Exploitation and Abuse; and Gender Equality and Inclusion are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures.

TECHNICAL EXPERTISE AND KNOWLEDGE

• Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or a related field.
• Relevant certifications (e.g., Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), CompTIA Security+, ISO 27001 Certified) are highly desirable.
• Minimum of 3-5 years of experience in IT security, including security policy development, risk management, and incident response.
• Experience with security technologies and tools such as firewalls, IDS/IPS, antivirus software, and encryption tools.
• Familiarity with security frameworks and standards (e.g., ISO/IEC 27001, NIST).
• Experience in a non-profit organization or international development sector is a plus.

Skills and Competencies:

• Strong technical skills in IT security, including knowledge of network security, application security, and data protection.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• High level of integrity and confidentiality.

Personal Attributes:

• Strong commitment to Plan International’s mission and values.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Proactive and self-motivated with a continuous improvement mindset.
• High level of attention to detail and accuracy.

Languages required:

• Excellent written and verbal communication skills in English.

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The Opportunity

We are seeking an experienced and dedicated Intercompany Manager to join our Global Hub finance team. In this key role, you will be responsible for the ongoing management and control of all intercompany accounts and transactions across all entities included in the Plan International, Inc. (“PII”) consolidation and Plan Worldwide (“PWW”) combined financial statements. As the Intercompany Manager, you will directly oversee a team of three intercompany accountants and work closely with various stakeholders across Plan at all levels to ensure effective intercompany processes and financial integrity.

About You 

• Qualified accountant (ACA / ACCA or recognised international equivalent)
• Proven experience in:
  • Managing and coaching an intercompany team in a complex multi-currency environment
  • Implementing and monitoring KPIs / conducting root cause analysis to identify process improvement opportunities
  • Implementing process improvements for Intercompany transactions
  • Leading on intercompany matters with external auditors
  • Preparation and delivery of training to intercompany stakeholders
  • Proactive dispute resolution / problem solving
  • Use and knowledge of SAP