Careers at KCB Bank Kenya

JOB PURPOSE

Reporting to the Managing Director, the role will be responsible for the strategic leadership and Management of the Advisory unit, by offering customer solutions and maximizing shareholder value. This role will carry the responsibility for deal sourcing, deal execution, partnership within group functions, relationship management and market development.

KEY RESPONSIBILITIES

• Strategic Growth: Work with MD, to originate debt capital markets transactions in Kenya and across the East African region.
• Market Development: Drive the expansion of the investment banking business by identifying and developing new areas of growth. 
• Partnership Management: In conjunction with the corporate banking team leverage off the bank’s customer base in order to originate debt capital markets mandates.
• Develop innovative debt financing structures that are responsive to customers’ needs.
• Excellence execution: Lead and coordinate execution of transactions through all stages from inception to close.
• People Management: Develop and grow a high functioning investment banking team with deep capacity to execute debt capital markets transactions.
• Stakeholder Management: Develop and Manage the relationships with market regulatory authorities and other stakeholders for debt capital markets transactions.
• Compliance: Monitor workflow activities to ensure compliance with regulations, policies and procedures across the sales and business development channels. Ensure procedures, TATs, SLAs and audit items are maintained/ closed within deadlines.

REQUIREMENTS

• Must have an Economics, Business, Accounting Degree or any related or numeracy focused field.
• Possession of a master's degree, CPA, CFA, ACCA will be an added advantage.
• 8 or more years’ experience in investment banking and or structured corporate finance
• 5 or more years’ experience in Financial Modelling and Credit Analysis
• 5 or more years’ experience in Debt/Equity transaction structuring and execution
• 2 or more years in a senior leadership role.
• Strong sales and relationship management professional with primary strength in investment, wealth, and portfolio planning.
• Ability to retain existing customers or clients, diagnose their needs and present product feature and benefits to retain their business Risk/ Reward Thinking

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Key Responsibilities

• Technical support project monitoring from Refurbishment/Fit out/Construction of branches projects handover to the business and post-handover support.
• Develop efficient methods for managing facilities service delivery, assignments, deployments and resolutions Repair and maintenance of various Bank premises.
• Coordinate inspection of new branches with CBK and arrange for supply of equipment to enable the branches commence operations.
• Analyze facilities expenses and recommend areas of cost saving and value adds.
• Develop Bill of Quantities for branch premises repair works, evaluate and recommend for tendering.
• Develop maintenance schedule for branch premises.
• Analyze and recommend for approval invoices from service providers.
• Carry out tender analysis-technical evaluation on service providers within facilities. Attend site inspection and analyze service providers.
• Management of the ATM installation on completion of lease negotiation by property manager.
• Manage branding and signage works.

The Person

For the above position, the successful applicant should have the following: 

• Bachelor’s degree: Building Economics or Quantity Surveying or Construction Management or Interior Design.
• Professional Qualifications: Facilities management is required.
• Master's Degree will be an added advantage. 
• 3 years' experience in Quantity Surveying or Construction Management.
• 3 years’ experience in Interior Design is desired. 
• 3 years’ experience in Project Management is desired. 
   

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Key Responsibilities

• Technical support on Fire Equipment and alarms, Physical Security Equipment, Money Processing Equipment, lifts, Furniture and Air Conditioning related issues and ensure they are attended to promptly.
• Develop technical and statement of work specifications for building and equipment maintenance services and Annual Maintenance Contracts; participate in the evaluation/selection of bidders responding to RFIs, RFPs, or other contract bidding processes as needed. 
• Support in scoping, provision and implementation of technical requirements for Energy Solutions and Energy Management Programs. Manage the maintenance of Energy Installations in the bank to ensure optimal and safe operation. 
• Analyse quotations recommendations from branches and recommending award.
• Review facilities management contractor invoices and recommend for payment.  and formulate reporting procedures for monthly expenses. 
• Ensure that established procedures for all fire, life safety and security programs are followed for periodic inspections and staff emergency drills. 
• Develop an Asset Management program for furniture, equipment and fixtures for the head office and branches. 
• Develop an effective repairs and maintenance program and guide branches accordingly. 
• Review design drawings, specifications and other documents to ensure alignment with Scope of Work, Bank Standards, finishing standards and compliance with fire, life and safety codes. 
• To maintain systematic documentation of contract administration, operations and cost records to facilitate periodic contract audits by Bank internal auditors and effective TAT with optimization of cost.

The Person

For the above position, the successful applicant should have the following: 

• Bachelor’s degree: Mechanical or Electrical Engineering.
• Professional Qualifications: Facilities management will be an added advantage.
• Master's Degree will be an added advantage. 
• 3 years' experience in Facilities Management (Fire Equipment and Alarms; Physical Security Equipment; Money Processing Equipment; Lifts Maintenance/Installation; Furniture and Air Conditioning).
• 1-year experience in Contract / Supply management. 
• 1-year experience in Finance. 

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KEY RESPONSIBILITIES: 

• Coordinate with persons (HR Business Partners /Senior Advisors, other Resourcing Managers, line interviewers, candidates) involved in the resource planning and or recruitment and selection processes. 
• Develop and execute annual manpower, recruitment and selection plans and budgets relating to HR area. 
• Support line management / HR Business Partners/ Senior HR Advisors with the job analysis process (preparation of assessment tools, determination of ranking methods, definitions of specialized experience and selective placement factors that will increase the likelihood that qualification expectations will be responsibly met).
• Prepare and document evaluation criteria, assessments and questionnaires. 
• Prepare and post Job Announcements, determine eligibility and minimum qualifications of applicants based on defined competencies and criteria. 
• Screen, shortlist, rate and rank qualified applicants in accordance with criteria and applicable policy requirements and ranking method agreed upon for the vacancy. 
• Conduct and manage job interviews in line with applicable policy requirements. 
• Respond to line management and applicant inquiries during the recruitment process. 
• Maintain relationships with internal/external customers/stakeholders/suppliers relating to own HR Area: Line Managers, Job Candidates/ Applicants Recruitment Agencies and Consultants, Head-hunters, and Heads of Departments. 
• Maintain data, records and statistics relating to own HR area: Job Descriptions, Job Advertisements, Interview documents, candidate long and short lists, criteria notes and approvals, final selection recommendation documents, recruitment turnaround time.

Academic & Professional 

• Bachelor’s Degree in HR Management OR a Business-Related Field is required.
• Any one Professional Qualifications {Certificate /Diploma/ Higher Diploma in Post Graduate Diploma in HR General or a specific area of HR} is required.

Experience & Proficiencies

• 4 years total minimum experience required

Detail    Minimum No of Years

• 1 year Business Partner
• 3 years Manpower Planning, Recruitment and Selection
• 1 year Job Evaluation 
• 1 year People Risk Management 
• 3 years Customer Service
• 3 years People Management 
• 3 years Relationship Management 
• 3 years Project Management 

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KEY RESPONSIBILITIES: 

• Work as a standalone HR professional for own HR area.
• Act as the primary HR reference contact for staff and line management and proactively support the delivery of HR Processes.
• Participates in HR Projects and initiatives for own HR Area.
• Participates in organization design and change in liaison with the HR Business Partner and line management to achieve business aligned structural /staff changes.
• Executes the performance management framework for own HR area (annual performance cycle and activities, reviews, appraisal, moderation, performance improvement programs, managing non-performance).
• In liaison with Resourcing Managers, develop and execute manpower plans, recruitment and selection.
• In liaison with the Training Managers and the Talent Manager, identify staff skill and business competency gaps and recommend interventions thereof. Identify talent and formulate succession plans for key talent and critical roles.
• In liaison with Employee Relations Managers, develop and sustain an enabling work environment for staff, implement staff recognition, disciplinary and grievance handling policies and procedures for own HR area.
• Manages and or maintains relationships with INTERNAL / EXTERNAL customers/stakeholders/supplies relating to own HR Area: Staff, Heads of Department, Heads of HR / HR Departments, Line Managers, Regional Managers, and Branch Managers.

Academic & Professional

• Bachelor’s Degree in HR Management OR a Business-Related Field is required.
• Any one Professional Qualifications - {Certificate /Diploma/ Higher Diploma in Post Graduate Diploma in HR General or a specific area of HR}.

Experience & Proficiencies

• 5 years Total Minimum Experience Required 

Detail    Minimum No of Years

• 4 years Business Partner
• 3 years Organization Structure
• 4 years Manpower Planning, Recruitment and Selection
• 3 years Performance Management
• 1 year Recognition Management 
• 2 years Job Evaluation
• 3 years Customer Service 
• 3 years People Management 
• 3 years Relationship Management
• 3 years Project Management 

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Main Duties & Responsibilities 

• Develop and implement Strategy, Policies and Procedures relating to Card Business.
• Develop and implement strategies for maximizing revenue generation through Interchange Income, cross sell routes, customer / channel / process / partnership management.
• Design and manage the roll out activities of new card products, including product positioning, advertising and promotions activities.
• Design and implement, lean, efficient and effective card processes that translate into excellent customer service and cost management.
• Develop and execute a comprehensive set of portfolio tools to achieve targets on spend, activation, cross sell & attrition to grow & retain profitable customers.
• Review, analyse and manage the customer portfolio including instituting initiatives in line with the strategy for customer acquisition, retention and cross sell of Asset and Liability products.
• Formulate and manage the administration of fee structure and cost management initiatives that maximize revenue generation and minimize cost and revenue leakage.
• Ensure strict adherence to Operational Risk Policies & external compliance requirements to minimize risk of financial and reputational loss from non-compliance to internal and external regulations.
• Develop and service strategic relationships with Merchants and tactical partners to build a unique product proposition based on the requirements of each card type.

Academic & Professional Qualification

• Bachelor’s degree in a Business-related field from a recognized University. 
• Masters’ degree will be an added advantage.
• Certification in Card Management.

Work Experience & Skills

• 8 years’ experience in Banking
• At least 5 years’ experience in handling Card Business and product development functions of a commercial bank at a managerial level.
• Demonstrated hands on experience at Senior Management level on innovation/product development.
• Deep market knowledge and established relations with vendors and other industry functionaries.
• Good understanding of Banking laws and regulations
• Ability to drive change.
• Project Management
• Governance – knowledge and ability to ensure good governance practices in assigned Department.
• Stakeholder Management
• Leadership and management-ability to lead teams, mentor and coach staff to goal definition and achievement. 
• Integrity and honesty and ethics- ensures ethical practices and integrity and ensures NBK is not put at reputational risk. 
• Customer orientation-is customer focused striking a solid balance between external and internal customer orientation.