Careers at Summit Recruitment and Search

Key Responsibilities

• Develop comprehensive supply chain strategies, forecast demand, and manage supply planning for export and local FMCG brand.
• Oversee procurement processes; build strong supplier relationships with favorable terms and quality.
• Manage logistics, optimize transportation, and leverage distribution network for export and local markets.
• Monitor inventory levels, implement management systems for export and local markets.
• Oversee export process, ensure compliance, and coordinate with international logistics partners.
• Ensure supply chain activities comply with quality standards and regulatory requirements.
• Lead and develop the supply chain team, while coordinating with other departments.
• Set and monitor KPIs; use data and analytics to optimize operations.
• Ensure compliance with regulations; promote sustainable supply chain practices.

Qualifications

• Must have a bachelor’s degree in supply chain management or a related field.
• Must have at least 7 years of experience working in a similar role.
• Must have worked with an ERP system
• Professional certification in procurement (e.g. CIPS) is an added advantage
• Strong communication and negotiation skills
• Strong organizational and time management skills
• Ability to prioritize work and meet deadlines
• Knowledge of procurement laws and regulations
• A good team leader with excellent communication skills
• High levels of personal discipline and ability to respect organizational authority structures.
• Should be willing to live in Mombasa.

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Key Responsibilities:

• Respond to customer inquiries related to product usage, features, and functionality via ticketing system and phone,
• Provide step-by-step instructions and solutions to resolve product-related issues.
• Escalate complex product issues to second line support or specialised teams as needed.
• Conduct root cause analysis to identify and resolve recurring product problems.
• Utilise remote support tools to assist customers with technical issues.
• Stay up to date with the latest trends and technologies in energy management and apply this knowledge to enhance the value of recommendations.
• Develop a deep understanding of the company’s products, including features, functionality, and common issues.
• Become proficient in all support services including solution design, installation
• verification and on call support.
• Provide feedback to product development teams based on customer interactions and identified issues.

Qualifications:

• Must have a bachelor’s degree in electrical and electronics engineering or a related field.
• Must have at least 2 years of experience in a similar position.
• Previous experience in a product support or helpdesk role preferred.
• Experience with Microsoft Office/Oracle products, Windows and or Linux.
• Strong problem-solving and troubleshooting skills.
• Customer-focused attitude with a high level of patience and professionalism.
• Ability to work independently and as part of a team.
• Proficiency in using remote desktop applications and help desk software.

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Key Responsibilities:

• Ensure all necessary documentation is in place, including surveys, billing, and solution design, using digital tools such as Google Workspace.
• Record key customer and project information using a Customer Relationship Management (CRM) system.
• Maintain flow charts to track the progress of scheduled tasks.
• Support the pre-sales process by gathering all relevant documentation from customers, internal teams, and third parties, such as energy suppliers.
• Coordinate with contractors to schedule surveys and installations.
• Work closely with the finance team to ensure documentation is aligned for billing purposes.
• Communicate with customers regarding planned installations and send out welcome letters to completed sites.
• Distribute Risk Assessment and Method Statements (RAMS) and Scope of Work (SOW) documentation.
• Collaborate with customer support as needed.

Qualifications:

• Must have a bachelor’s degree in an administrative discipline, electrical engineering or a related field.
• Must have at least 3 years of experience in project management, with a strong track record.
• A professional certification in project management.
• Experience in an administrative role, particularly in electrical installations, is highly advantageous.
• Familiarity with RAMS and Scope of Work documentation is beneficial, though non-essential.
• Exceptional communication skills, with the ability to professionally follow up on documentation.
• Strong IT skills, with a quick aptitude for learning new systems, such as Google Workspace.
• A keen eye for detail and a commitment to accuracy.
• Ability to multitask effectively and remain composed under pressure.

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Key Responsibilities:

• Design and plan building low voltage systems (e.g., structured cabling, security, access control, automation, fire alarms, PA, and TV monitoring) per project requirements.
• Prepare design proposals and technical specs, and review drawings for compliance with national codes and standards.
• Manage low voltage projects, overseeing schedule, quality, and costs to ensure timely and successful completion.
• Lead equipment selection and procurement for low voltage systems, ensuring it meets design and project requirements.
• Oversee and participate in the installation, commissioning, and testing of low voltage systems to ensure proper operation.
• Prepare and manage project technical documentation, including design drawings, construction plans, and acceptance reports.
• Inspect system operations regularly, suggest improvements, and ensure efficiency and security.
• Monitor and apply new technologies in low voltage systems to enhance integration and intelligence.
• Analyze and optimize existing projects for better reliability and user experience.

Qualifications

• Bachelor’s degree or higher in IT Engineering or related fields.
• Over 5 years of experience in electrical design and project implementation, including on-site management.
• Proficiency in both high and low voltage systems is a plus.
• Proficient in CAD drawing software, office software, and relevant professional software.

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Key Responsibilities:

• Handle emergency MEP system issues and troubleshoot common faults.
• Coordinate with property management for daily maintenance, inspection, and servicing of MEP equipment and pipelines.
• Regularly inspect MEP equipment and pipelines, reporting and addressing issues to ensure safety and stability.
• Install new equipment, modify existing equipment, and oversee pipeline installation and commissioning.
• Implement water-saving measures to improve efficiency and reduce waste.
• Develop and execute emergency response plans for MEP systems to ensure safety and functionality.
• Train property staff on MEP knowledge and operational skills to enhance team proficiency.

Qualifications

• Bachelor’s degree or higher in MEP Engineering or related fields.
• Over five years of experience in MEP design and project implementation, including on-site management.
• Proficiency in MEP design software and tools.
• Proficiency in both high and low voltage systems is a plus.
• Possesses a solid level of expertise with strong drafting abilities.