Current Openings at KCB Bank Kenya

Key Responsibilities

• Manage Card systems environment (Cards, ATM, POS, E-commerce) and ensure system uptime.
• Follow up on required development by vendors and developers and ensure fixes are implemented.
• Execute the necessary technical tests for all programs and modifications of the section.
• Analyze the bank’s requirements including automated systems, applications update and finding the appropriate technical solutions in coordination with other teams.
• Supervise the development and maintenance of card management systems in the bank according to the plans and time limits in this regard.
• Ensure Card systems are in compliance with various mandates from different entities (Payment Schemes, PCI-DSS, Bank’s IT Policies)
• Execute technical tests and certification tests with external parties.
• Addressing the problems items of card management section systems radically.
• Any other tasks assigned by the direct supervisor. 
• Preparing reference material for team by drafting instructions and creating knowledge base.
• Evaluating system potential through assessing compatibility of new programs with existing programs (Process improvement)

The Person

For the above position, the successful applicant should have the following: 

• Bachelor’s Degree in IT or Computer Science
• Professional Certifications: ITIL and/or Oracle Training is a requirement 
• Switch Training (any payments switch) and/or PCI DSS Training is required
• 6 Years Total Minimum of Experience Required
• Minimum 3 years of Information Technology Working Knowledge 
• Minimum 3 years of Expertise in Switch, Card, POS, ATM, eCommerce, and HSMs

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KEY RESPONSIBILITIES:

• Lead requirements analysis, validation, and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable.
• Elicit requirements using interviews, document analysis, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, competitive product analysis, task, and workflow analysis, and/or requirements workshops.
• Business requirements documentation.
• Create and Review Technical Architecture Documents for system changes and new systems and solutions.
• Facilitate requirements prioritization based on business value.
• Manage changes to requirements through effective use of change control processes and tools.
• Participate and guide on the non-functional tests planning and execution i.e., performance / load tests, security tests and high availability and fail over testing
• Track entire life cycle for each IT change request from logging to fulfilment and closure i.e., requirements definition, CAB approval, solution design, solution build, resource allocation, testing, deployment and post deployment review and any remedial actions thereof.
• Assist in ensuring governance of the IT Change Management Policies and procedures through continuous reporting, training, and education

The Person

• For the above position, the successful applicant should have the following: 
• A Bachelor’s degree in IT or related.
• Professional certification in either Project Management (PRINCE2 or PMP), Service Management (ITIL) Business Analysis (CBAP, CPP) or Agile Practice (SAFe, SCRUM). 
• Master’s degree in IT Related, Business Administration, Project Management is an added advantage. 
• At least 3 years’ work experience in IT systems. 
• At least 2 years relevant work experience with specific experience in:
• IT projects
• Banking Operations 
• Change management 
• Emerging Technologies(channels)(e.g, mobile, internet Banking.