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  • Posted: Sep 20, 2024
    Deadline: Not specified
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    Mission Statement: "Tenwek Hospital is a Christian community committed to excellence in compassionate healthcare, spiritual ministry, and training for service to the glory of God." The hospital was founded in 1937 by missionaries from World Gospel Mission and has since grown to be a leading teaching and referral hospital in the region and one...
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    Procurement Lead

    Job Summary:

    The Procurement Specialist/Officer will be responsible for managing and optimizing the procurement processes at the Cardiothoracic Centre (CTC). The role involves managing all procurement processes, facilitating procurement discussions, ensuring compliance with Kenyan procurement laws and regulations, and supporting the CTC in acquiring the necessary goods and services to operate efficiently. The successful candidate will work collaboratively with individuals and teams initiating procurement requests and ensure adherence to ethical standards in the selection and evaluation processes.

    Key Responsibilities:

    • Create, implement, and improve procurement processes, tools, and practices to support efficient procurement operations, including creation and implementation of procurement standard operating procedures and policies.
    • Lead and facilitate procurement discussions with internal stakeholders, ensuring clear communication and timely fulfillment of procurement needs.
    • Collaborate with individuals and teams initiating procurement to ensure compliance with Kenyan procurement regulations and Tenwek Hospital policies.
    • Ensure ethical practices in procurement, including transparent selection and adherence to proper evaluation panel processes.
    • Negotiate contracts with vendors, securing optimal terms related to pricing, quality, and delivery schedules.
    • Stay up to date with Kenyan procurement laws and ensure that all activities comply with the legal and regulatory framework.
    • Prepare, review, and manage procurement contracts, ensuring accuracy and compliance with Kenyan procurement standards.
    • Maintain and manage the vendor records including keeping the prequalified vendor list up to date.
    • Conduct vendor evaluations and develop strategies for effective supplier relationship management.
    • Assist in the preparation and presentation of procurement-related financial reports in collaboration with the Finance Lead.
    • Provide guidance on the selection and consultation with evaluation panels to maintain ethical procurement standards.
    • Monitor and track the progress of procurement activities, ensuring alignment with project timelines and budgets.
    • Support project management efforts by ensuring procurement activities are aligned with project goals.
    • Conduct market research and analysis to identify suitable suppliers, pricing trends, and product availability.
    • Ensure all procurement activities align with Tenwek Hospital’s Christian values, including integrity, accountability, and service.

    Qualifications and Experience:

    • Bachelor’s degree in Supply Chain Management, Purchasing and Logistics, Purchasing Management or a related field.
    • At least 4 years of experience in procurement, preferably within the healthcare or hospital environment.
    • Knowledge of Kenyan public procurement laws, regulations, and compliance requirements.
    • Member of relevant Professional body in procurement (e.g.KISM) .
    • Familiarity with project management methodologies (e.g., PMBOK, Agile) is an added advantage.
    • Experience with procurement software and tools.

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    Communication, PR, and Marketing Officer

    Job Summary:

    The Communication, PR, and Marketing Officer will be responsible for developing and implementing strategic communication, public relations, and marketing initiatives that promote the organization's mission and goals. The role requires a creative and analytical professional with a strong understanding of market trends, excellent communication skills, and the ability to manage multiple projects in a dynamic environment.

    Key Responsibilities:

    • Develop and implement comprehensive communication, PR, and marketing strategies aligned with organizational objectives.
    • Conduct market research to identify trends, opportunities, and challenges to inform strategic planning.
    • Build and maintain relationships with media outlets, stakeholders, and the public to enhance the organization’s image.
    • Prepare press releases, media kits, and other PR materials to effectively
    • Oversee the development and execution of marketing campaigns to promote the organization's services and programs.
    • Utilize data analysis and market research techniques to measure campaign effectiveness and optimize strategies.
    • Produce high-quality content for various platforms, including social media, website, newsletters, and print materials.
    • Ensure consistency in messaging and branding across all communication channels.
    • Plan and coordinate events, including conferences, seminars, and promotional activities to enhance the organization’s visibility and outreach.
    • Collaborate with internal and external stakeholders to ensure successful event execution.
    • Develop and manage the marketing and PR budget, ensuring effective allocation of resources.
    • Monitor and report on budget performance, adjusting as needed to achieve financial goals.
    • Oversee the production of media and print materials, ensuring quality and consistency in line with the organization’s standards.
    • Coordinate with vendors and service providers for the production and distribution of marketing collateral.
    • Work closely with other departments to ensure alignment and integration of communication, PR, and marketing efforts.
    • Provide guidance and support to team members on communication and marketing-related tasks.

    Qualifications:

    • Education: Bachelor's degree in marketing, Communications, or a related field.
    • Experience: 3 to 5 years of experience working in a busy marketing office.

    Skills:

    • Excellent interpersonal and communication skills.
    • Proven understanding of market research techniques, statistical and data analysis methods.
    • Budget-management skills and proficiency.
    • Excellent organizational and multi-tasking abilities.
    • Outstanding persuasion and creativity.
    • Commercial/business awareness.
    • Strong initiative and attention to detail.
    • Solid knowledge of media/print production and communication.

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    Cardiac Critical Care Nurse

    Purpose:
    To provide nursing services within the respective department, in order that the patient receives quality care for the honor and glory of God.

    DUTIES AND RESPONSIBILITIES

    • Using the Nursing Process, organize and coordinate nursing care by prioritising care for the critically ill patients based his/her assessment data.
    • Evaluate patients hourly in Cardiac Critical Unit e.g. their overall health status, to include vital signs etc. and act swiftly according to the findings.
    • Perform various nursing procedures as outlined in the Nursing Council Procedure Manual.
    • Perform diagnostic tests such as electrocardiograms, echocardiograms, stress tests, Holter monitors, and other tests to evaluate heart function.
    • Prepare patients for surgery preoperatively to include cleaning and disinfection of surgical sites, administration of pre-operative medications, etc.
    • Administer routine intravenous medications as per the set time ordered by the physician/surgeon.
    • Perform diagnostic tests such as electrocardiograms (EKGs), echocardiograms (ECHOs), stress tests, Holter monitors, and other tests to evaluate heart function.
    • Provide and ensure appropriate health teaching and emotional support to all patients, their families, and visitors, to include treatment options while maintaining confidentiality of patients’ information.
    • Do accurate documentation and keep proper records of all of his/her patients.
    • Provide effective cardiopulmonary resuscitation.
    • Maintain and practice infection prevention guidelines at all times.
    • Ensure safety in the work-place by maintaining a clean, safe, and pleasant environment.
    • Set and monitor medical equipment and devices such as cardiac monitors, mechanical ventilators, alarms, oxygen delivery equipment, etc. to enable correct response to the patients’ conditions at all times.
    • Support Charge Nurse in administrative roles as assigned.
    • Safeguard hospital’s and patients’ confidential information and property at all times.
    • Report all complaints and incidences to the In-charge as they occur.
    • Provide mentorship to junior nurses and students.
    • Identify research topics, construct a research plan, and carry out surveys at the operational level.
    • Promote effective interpersonal and public relations with team.
    • Display Christ-like attitude and character both on- and off-duty.
    • Abide by the Tenwek Hospital moral code and Nursing Council of Kenya (NCK) regulations.
    • Maintain familiarity with the legal implications of nursing practice and ensure that legal requirements are met.
    • Perform any other responsibilities as may be assigned from time to time by Unit’s In-charge or his/her designate, depending on the need and urgency.

    SUPERVISION RECEIVED FROM:

    • Unit Nurse In-charge or his/her designate (Primary Supervisor)
    • Head of Units
    • Manager Nursing Services
    • Director Nursing Services

    SUPERVISION GIVEN TO:

    • Junior Nurses, Ward Clerks, Ward Attendants, Cleaners

    QUALIFICATIONS                                                     

    • Committed Christian                                              
    • KRN, KRM/KRM, KRCHN, BSc. Nursing
    • Must be a Kenya Registered Critical Care Nurse, with post Cardiac Certificate training.
    • Two years of relevant work experience in a busy Cardiac Hospital, of which must be after post-basic qualification
    • BLS Certified
    • Excellent interpersonal, supervisory, communication, administrative, and customer care skills.
    • Mentorship training is an added advantage
    • Computer Literate

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    Endoscopist

    Job Summary:
    The Endoscopist will be involved with reviewing patients with a wide variety of gastrointestinal diseases and will perform endoscopic procedures.

    DUTIES AND RESPONSIBILITIES

    • Review patients in the endoscopy clinic who present with GI complaints who have been referred for endoscopy, and determine the appropriate studies required for each patient.
    • Perform a wide variety of endoscopic procedures:
    • Diagnostic upper GI endoscopy
    • Esophageal dilation
    • Esophageal stenting
    • Esophageal chromoendoscopy
    • Endoscopic mucosal resection (EMR)
    • Endoscopic submucosal dissection (ESD)
    • Esophageal variceal banding
    • Therapeutic endoscopy for upper GI bleeding
    • Endoscopic ultrasound (EUS)
    • ERCP
    • Diagnostic lower endoscopy
    • Endoscopic colonic polypectomy
    • Develop treatment and follow-up plans for patients presenting to the endoscopy clinic.
    • Take an active role in a variety of clinical research studies.
    • Teach the endoscopy fellows-in-training, both in didactic settings and procedures.
    • Collaborate with other health care providers to achieve wholistic patient care.
    • Perform any other responsibilities as may be assigned from time to time by the Director of Cardiothoracic Surgical Services or his/her designate, depending on the need and urgency.
    • Promote effective interpersonal and public relations with team.
    • Display Christ-like attitude and character both on- and off-duty.
    • Abide by the Tenwek Hospital moral code and Kenya Medical and Dental Council regulations.
    • Maintain familiarity with the legal implications of clinical practice and ensure that legal requirements are met.

    SUPERVISION RECEIVED FROM:
    Director of Cardiothoracic Surgical Services or his/her designate (Primary Supervisor)

    SUPERVISION GIVEN TO:
    Cardiothoracic and Endoscopy fellows, nurses and other health care workers assigned to the endoscopy unit.
      
    QUALIFICATIONS                                                     

    • Committed Christian                                              
    • Bachelor of Medicine or MD from a recognized institution
    • Master of Medicine or equivalent in Surgery or Medicine from a recognized institution
    • Completion of specialized endoscopic training
    • Valid medical license and registration with the Kenya Medical and Dental Council
    • One year of relevant work experience in a busy endoscopy institution
    • Other Skills Required

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    Nutritionist

    JOB RESPONSIBILITIES

    • Instructing individuals, families and communities on nutrition, the planning of diets and preparation of food to maximize health benefits and reduce potential risks to health
    • Planning diets and menus, supervising the preparation and serving of meals, and monitoring food intake and quality to provide nutritional care in settings offering food services
    • Compiling and assessing data relating to health and nutritional status of individuals and groups based on nutritional values of food served or consumed
    • Planning and conducting nutrition assessments, intervention and education and training to improve nutritional levels among individuals.
    • Consulting with other health professionals and care providers to manage the dietary and nutritional needs of patients.
    • Developing and evaluating food and nutrition products to meet nutritional requirements
    • Conducting research on nutrition and disseminating the findings at scientific conferences and in other settings
    • Cooperating with the Supply Chain department, propose and procure family nutrition program supplies in accordance to the developed Procurement plans in Integra.
    • Support development of  work plans with the clinical teams/Catering teams meetings to improve quality programming.
    • Prepare cash forecast in liaison with the other program staff pursuant to the work plans.
    • Implement comprehensive maternal infant and young child nutrition program (MIYCN) Baby Friendly Community initiative (BFCI),Family MUAC approaches. \
    • Contribute to timely, high quality reports according to Tenwek guidelines.
    • Ensure all required documents of all the activities implemented are included.
    • Collaborate closely with Supply Chain Department in logistical program supplies procurement and supervise supply control. \
    • Attend & represent the Nutrition program in meetings, and Surveys.
    • Any other duties as assigned by the supervisor

    Qualifications

    • Bsc. in food, Nutrition and Dietetics from a recognized University.
    • Must be a registered nutrition or dietitian KNDI.
    • Minimum 3 years’ work experience in emergency community nutrition and implementation.
    • Experience in maternal infant and young nutrition with strong BFHI & BFCI approaches.
    • Experience in nutrition survey and assessments.
    • Good communication and interpersonal skills.
    • Strong report writing and team working skills.
    • Knowledge in computer packages and basic analysis skills.
    • Passion to work in rural set up.
    • Flexible and positive personality.
    • Strong planning and implementation capacity.
    • Confident and capable negotiator, communicator, and networker.

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    Chef

    Job Purpose

    The jobholder is responsible for preparing high-quality dishes, maintaining cleanliness and safety standards, proper food handling, inventory management and providing excellent customer service in line with hospital policies and prevailing regulations.

    Key Responsibilities/ Duties / Tasks

    • Prepare and cook a variety of dishes from scratch, ensuring high quality and consistent taste.
    • Follow recipes and guidelines to maintain menu standards.
    • Maintain a clean, organized, and safe work environment.
    • Practice proper food handling and storage techniques to ensure food safety.
    • Stock and maintain kitchen inventory, notifying supervisors of shortages or quality issues.
    • Work collaboratively with kitchen staff to ensure timely and accurate food delivery.
    • Respond to customer requests and inquiries, including dietary restrictions.
    • Prepare large quantities of food for service, ensuring all items are ready on time.
    • Operate kitchen equipment safely and report any malfunctions or maintenance needs.
    • Minimize food waste through proper storage and ingredient utilization.
    • Adapt to changing menus, customer preferences, and kitchen demands.
    • Be open to learning new recipes and cooking techniques.
    • Taste test dishes to ensure quality standards are met.
    • Implement constructive feedback from supervisors and customers for continuous improvement.
    • Perform other duties as assigned by the Head Cook or Senior Catering Officer.

    Role makes:

    • Analytical decisions  - reviewing and interpreting data and information and options to inform decision-making and the execution of responsibilities
    • Operational decisions – for day-to-day work tasks

    Job Competencies (Skills Job Knowledge, Experience and Attributes).

    Academic qualifications

    • Diploma in culinary arts or related in a recognize institution
    • Professional Qualifications (Special training or Professional certification).
    • Food and Beverage Certification
    • Previous relevant work experience required (including a specific length or type of experience in a certain job or level.)
    • Have minimum experience of 2 Years  in a busy kitchen or related field

    Functional Skills, Behavioural Competencies/Attributes:

    • Multi-tasking and time-management skills in a fast-paced environment
    • Ability to learn and implement new operating procedures; understanding abstract ideas, problem-solving and improvising applicable solutions.
    • Good understanding of escalation triggers at the work situations
    • Ability to work under minimal supervision, be self-driven
    • Have a track record of integrity and meeting ambitious targets.
    • Excellent communication and interpersonal skills, with the ability to build relationships and influence others, and to be a joy to work with
    • Self-motivated, having a strong work ethic and able to work under minimal supervision.
    • Passion for God and for the wellbeing of mankind while driving positive social impact and transformational change in the community.
    • An individual who exemplifies integrity and honesty

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    Gastroenterologist

    Job summary
    The main role of a consultant gastroenterologist is to provide comprehensive, extensive, and high-level care. These include but are not limited to diagnosing and treating stomach and intestinal disorders and diseases and be adept at advising and treating patients with those issues. The role's key focus will be to investigate, diagnose, treat and research stomach and intestinal-based diseases and support patients to wellness, or to learning to live with lifelong conditions.

    DUTIES AND RESPONSIBILITIES

    • Consult with patients to understand their symptoms and health concerns.
    • Be able to prescribe tests and treatments and recommend surgery where necessary.
    • Maintain detailed notes of appointments with patients, including tests, test results and treatment prescribed. This documentation can be done in person or offered in consultation with junior doctors- cardiac MO’s, echo technicians, cardiothoracic fellows.
    • Diagnose and treat GI disorders, including Crohn’s disease, ulcerative colitis, irritable bowel syndrome, and other digestive issues.
    • Provide advice and support on diet and nutrition changes to patients and refer them to relevant dietitians as required.
    • Perform investigative endoscopic procedures, such as ERCPs, colonoscopies, sigmoidoscopies, upper endoscopies, duodenoscopies, gastroscopies, and barium swallows.
    • Conduct research to advance knowledge about gastrointestinal diseases, treatments, and industry best practices.
    • Prescribe medication to treat digestive disorders and and assist as needed in surgery to remove abnormalities in the colon or rectum.
    • Perform diagnostic tests, like blood tests and stool sample tests, to determine the cause of the patient’s symptoms.
    • Participate in education activities such as workshops, lectures, and medical conferences to maintain professional certification.
    • Provide support and advice to patient receiving long-term care.
    • Train and provide educational support and mentorship to junior staff.
    • Safeguard hospital’s and patients’ confidential information and property at all times.
    • Perform any other responsibilities as may be assigned from time to time by the Director of Cardiothoracic Surgical Services or his/her designate, depending on the need and urgency.
    • Promote effective interpersonal and public relations with the team.
    • Display Christ-like attitude and character both on- and off-duty.
    • Abide by the Tenwek Hospital moral code and Kenya Medical and Dental Council Regulations.
    • Maintain familiarity with the legal implications of clinical practice and ensure that legal requirements are met.

    QUALIFICATIONS                                                     

    • Committed Christian                                              
    • Medical degree, Masters or fellowship in gastroenterology
    • Must have a valid medical license and registered with the Kenya Medical and Dental Council
    • 2 years of relevant work experience in a hospital or unit with a busy GI/ endoscopy service, of which must be after post-basic qualification
    • Excellent interpersonal, supervisory, communication, administrative & customer care skills
    • Mentorship training is an added advantage
    • Computer Literate

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    Kitchen/Catering Officer/Supervisor

    Key Responsibilities:

    Supervision and Management:

    • Oversee all kitchen operations, including supervising chefs, cooks, porters, dishwashers, utility workers, food distributors, and catering coordinators.
    • Ensure that all kitchen staff adhere to health and safety regulations and maintain a clean and organized work environment.

    Financial Management:

    • Develop and manage kitchen budgets, including forecasting, reconciling accounts, and tracking expenses.
    • Monitor inventory levels and manage supply orders to ensure adequate stock while minimizing waste.

    Operational Efficiency:

    • Implement and maintain streamlined kitchen processes to enhance efficiency and service quality.
    • Collaborate closely with the CTC Procurement Officer and Accountant/Finance Officer to align kitchen operations with organizational goals.

    Equipment Management:

    • Train staff in the proper use and handling of kitchen equipment.
    • Ensure that equipment is used appropriately by staff and maintained in excellent condition.

    Reporting:

    • Create and deliver detailed reports on kitchen operations, financial performance, and inventory management to administrative leads and the operations manager.
    • Analyse kitchen/catering operational data to identify trends, make recommendations, and support data driven decision-making.

    Quality Assurance:

    • Ensure that food preparation and presentation meet the highest standards of quality and hygiene.
    • Conduct regular inspections and audits to maintain compliance with food safety regulations.

    Team Leadership:

    • Provide training and support to kitchen staff to foster a positive and productive work environment.
    • Address and resolve any staffing issues or performance concerns in a timely and effective manner.

    Christian Values:

    • Lead and manage the kitchen team in alignment with the Christian values of the hospital.
    • Demonstrate a commitment to serving others with integrity, compassion, and respect.

    Qualifications:

    • Relevant qualifications in culinary arts, hospitality management, or a related field. Diploma in Culinary Arts, Hospitality Management is preferred/will be an added asset.
    • Proven experience in a similar kitchen or catering management role, preferably in a hospital or large-scale food service environment.
    • Strong understanding of kitchen operations, food safety standards, and inventory management.
    • Financial knowledge and experience in budgeting, forecasting, and reconciliation.
    • Excellent leadership and interpersonal skills, with the ability to motivate and manage a diverse team.
    • Commitment to Christian values and a strong alignment with the mission and vision of the hospital.

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    Catering In-Charge

    Job Purpose

    The jobholder oversees and optimizes all aspects of the hospital catering department, ensuring exceptional service delivery, client satisfaction, and continuous improvement in line with hospital policies and prevailing regulations.

    Key Responsibilities/ Duties / Tasks

    • Develop strategic plans for the department, focusing on growth and efficiency.
    • Craft innovative and delicious menus for various client needs and occasions.
    • Manage client relationships, ensuring clear communication and exceeding expectations.
    • Coordinate and oversee hospital events, including logistics, staffing, and execution.
    • Lead and motivate a team of catering staff, providing training, development, and performance management.
    • Implement and maintain rigorous quality control standards across all catering operations.
    • Manage vendor and supplier relationships, ensuring timely and cost-effective procurement.
    • Drive continuous improvement by identifying and implementing new processes and technologies.
    • Lead, manage, and optimize all aspects of the catering department to ensure exceptional service and client satisfaction.
    • Provide leadership and guidance to the team fostering a cohesive and unified organizational culture.
    • Day-to-day operations, supervision, management of performance and development of staff in the Unit, fostering a cohesive and unified organizational culture.
    • Facilitate implementation of the work plans for the following corporate initiatives in the Unit: Audit, Integrity, QMS, Risk Management and others.
    • Development and management of the Unit’s work plan and budget.

    Job Dimensions:

    Role makes:

    • Managerial decisions – on day-to-day planning and use of resources
    • Analytical decisions  - reviewing and interpreting data and information and options to inform decision-making and the execution of responsibilities
    • Operational decisions – for day-to-day work tasks
    • Job Competencies (Skills Job Knowledge, Experience and Attributes).

    Academic qualifications

    • Degree in Hospitality Management, Hotel and Restaurant Management, Home Economics or related field from a recognized institution
    • Professional Qualifications (Special training or Professional certification).
    • Food  And Nutrition Certification added advantage

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    Medical Services Lead

    Key Responsibilities/ Duties / Tasks

    • Identify and facilitate development and implementation of healthcare services and programs that meet the needs of the community and align with the Hospitals strategic goals.
    • Collaboratively participate in long term strategic planning for medical services to enhance the hospitals growth and sustainability.
    • Develop and implement clinical protocols, pathways and policies to enhance patient outcomes and operational efficiency.
    • Responsible for Quality Assurance and Improvement through monitoring and evaluation of key quality metrics to indicate performance as well as leading initiatives for continuous quality improvement in quality of patient care and patient safety.
    • Lead in conducting morbidity and mortality reviews, root cause analysis and performance improvement plans to facilitate continuous Improvement:
    • Ensuring all clinical and nursing operations are in compliance with the relevant healthcare regulations and standards.
    • Provide administrative oversight for budget management and resource allocation to ensure optimal utilization and efficiency.
    • Ensure that accurate and complete medical records are maintained, complying with legal and hospital requirements.
    • Engage with the community to promote public health initiatives, education and preventive care programs whether regular, ad hoc and emergency.
    • Communicate effectively with internal and external stakeholders, including patients, families, staff and the broader community.
    • Oversee risk management programs to programs to identify and mitigate potential legal and clinical risks.
    • Oversee the implementation and utilization of health information systems (e.g Electronic Health Records) to improve patient care and operational efficiency.
    • Foster effective collaboration between medical units and other organizational units to ensure cohesive and integrated patient care.
    • Develop and maintain partnerships with other healthcare providers, academic institutions and professional organizations to enhance service offering and professional development opportunities.
    • Facilitate implementation of the work plans for the following corporate initiatives in the Directorate: Nursing, Medical, Medical Education and others relevant sections.
    • Oversee the Development and implementation of the several works plans and budget that report directly to Medical services.
    • Perform other duties as might be assigned relevant to the role from time to time.

    Role makes:

    • Managerial decisions – on day-to-day planning and use of resources
    • Analytical decisions - reviewing and interpreting data and information and options to inform decision-making and the execution of responsibilities
    • Operational decisions – for day-to-day work tasks
    • Job Competencies (Skills Job Knowledge, Experience and Attributes).

    Academic qualifications

    • A bachelor’s degree in healthcare administration, Nursing, Medicine, or a related field. A master’s degree in healthcare administration (MHA), Public Health (MPH), Business Administration (MBA), or a related clinical field is preferred.

    Professional Qualifications (Special training or Professional certification).

    • Relevant certifications such as those offered by the Kenya Medical Association (KMA), Nursing Council of Kenya (NCK), or Pharmacy and Poisons Board (PPB).
    • Clinical certifications in relevant fields (e.g., Registered Nurse, Pharmacist, Medical Officer) are beneficial.

    go to method of application »

    ICT Lead

    Position Summary:

    We are seeking a highly skilled and experienced ICT Lead to develop and execute the Information Management and Information Technology (IM/IT) strategy for our new Cardiothoracic Centre (CTC). This role is critical in ensuring that our hospital’s technology infrastructure supports our goals and objectives of providing exceptional patient care, teaching, and research. The ideal candidate will have extensive experience in healthcare IT, a strategic mindset, and the technical expertise required to lead complex projects. As this is a leadership role within a Christian organization, the successful candidate must also be committed to leading according to Christian values, fostering a work environment that aligns with our mission and beliefs

    Key Responsibilities

    Strategic Leadership:

    • Develop and Implement ICT Strategy: Lead the development and execution of a comprehensive ICT strategy that supports the hospital’s clinical, operational, and academic goals, ensuring alignment with the overall strategic plan.
    • Drive Digital Transformation: Identify and implement innovative technologies to enhance patient care, optimize operational efficiency, and support the hospital’s research and teaching initiatives.
    • Trend Analysis and Strategic Planning: Analyse global and local healthcare IT trends and market disruptions and define strategies to ensure the hospital remains at the forefront of healthcare technology.
    • Technical Expertise and Project Management:
    • Lead ICT Projects: Oversee the planning, implementation, and management of all ICT projects, including the integration of Electronic Medical Records (EMR) systems, clinical and operational applications, and other critical IT infrastructure at the CTC, and integration across the entire hospital including satellite locations.
    • Ensure System Compatibility: Coordinate the evaluation, selection, installation, and maintenance of hardware and software to ensure compatibility with existing systems and future scalability.
    • Feasibility Studies: Direct feasibility studies for upgrading or replacing medical, clinical, and business systems, ensuring that they meet the hospital’s current and future needs.

    Operational Excellence:

    • Support Clinical, Operational and Administrative Functions: Ensure robust IT support for all hospital functions, including patient scheduling, billing, clinical documentation, and internal/external communications.
    • Collaboration:  Work very closely with the main campus ICT team to ensure seamless system and application integrations across the entire hospital.
    • Maintain Security and Compliance: Ensure that all ICT systems comply with relevant local and international data protection regulations, safeguarding patient information and hospital data.

    Team Leadership and Christian Values:

    • Lead by Example: Demonstrate and communicate the department’s strategic direction and objectives to all staff, ensuring alignment with Christian values and the hospital’s mission.
    • Foster a Collaborative Environment: Work closely with all department heads and staff to identify technology needs, develop solutions, and ensure effective adoption of new systems.
    • Mentorship and Development: Provide leadership, guidance, and development opportunities for the ICT team, nurturing a culture of excellence, integrity, and compassion.

    Qualifications and Experience:

    • Educational Background: Bachelor’s degree in Information Technology, Computer Science, Health Informatics, or a related field is required. A Masters degree in a related discipline is highly preferred.
    • Healthcare IT Experience: A minimum of 5 years of experience in healthcare IT, with at least 3 years in a leadership role. Experience in managing large-scale IT projects in a hospital or clinical setting is essential.
    • Technical Expertise: In-depth knowledge of healthcare IT systems, including EMR, PACS, HIS, and other clinical and business applications. Experience with cloud computing, cybersecurity, and data analytics is also required.
    • Strategic Thinker: Proven ability to develop and implement ICT strategies that align with organisational goals and drive innovation.
    • Christian Leadership: A committed Christian who can lead and inspire teams in a faith-based environment, demonstrating integrity, compassion, and a commitment to the hospital’s mission.

    Method of Application

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